Senior Director of Enrollment Management

Capitol Technology University • Laurel, MD

5d • Onsite

About The Position

Capitol Technology University is seeking a Senior Director of Enrollment Management to serve as the strategic and operational leader for undergraduate and graduate admissions. This role is responsible for recruiting, evaluating, and enrolling a talented student body that aligns with the university's mission. The Senior Director will oversee recruitment strategy, application review, enrollment outcomes, and the performance and culture of the Admissions team. This position involves close collaboration with other directors and the Vice President for Academic Affairs and Enrollment (VPAAE) to drive enrollment growth. The ideal candidate is highly motivated, possesses strong management, organizational, and interpersonal skills, and is passionate about increasing enrollment and ensuring a positive admissions experience for prospective students. This is a full-time exempt position located on the university's campus in Laurel, MD.

Requirements

• Master’s degree in a related field or an equivalent combination of education and experience.
• At least 10 years of experience in leading and developing teams.
• Demonstrated experience building and executing student enrollment strategies.
• Proficiency with CRM and SIS (Jenzabar and Salesforce is preferred).
• Ability to perform administrative duties with speed and accuracy.
• Ability to develop successful partnerships with internal and external stakeholders.
• Excellent management skills.
• Must be able to work in the U.S. without sponsorship.

Nice To Haves

• Jenzabar and Salesforce proficiency

Responsibilities

• Lead admissions operations including undergraduate recruitment and territory management, graduate recruitment, application review and admissions policy, admissions operational workflows, data, technology, and CRM (JRM, Salesforce), transfer and pathway partnerships, and budget and resources.
• Develop and execute comprehensive, data-driven recruitment plans to increase enrollment and attract a diverse applicant pool.
• Oversee the evaluation of applications, ensure consistent and holistic reviews, and finalize acceptance or rejection decisions in coordination with academics.
• Recruit, develop, and retain a business-minded and service-oriented admissions team, cultivating a culture of collaboration, accountability, and excellence.
• Track and analyze enrollment metrics and application trends to report directly to the VPAAE.
• Design and supervise targeted communication plans to guide prospective students through the application process and yield admitted students.
• Perform other duties as required.

Benefits

• Salary guarantee for on-campus students
• Chargers Assistance Program (helps students pay back loans if they do not find full-time work within 90 days of graduation)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior