SR DIR, DINING SERVICES - K12 FOOD SERVICE - Fort Worth ISD (FWISD), TX

Compass Group•Fort Worth, TX

9d•$80,000 - $90,000•Onsite

About The Position

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. We are seeking a high performing Senior Director of Dining Services (Sr DDS) with direct responsibility for overseeing secondary schools within Fort Worth ISD in Texas, supporting a district portfolio of approximately 122 schools and a $50 million operation. This role provides leadership across multiple middle and high schools, serves as a key point of contact for school administrators, and works collaboratively with other Senior Directors, Directors, and leadership partners to ensure operational consistency, strong client relationships, and exceptional service in support of our mission to feed kids. Reporting to the Area Director, this is one of three Sr DDS leaders that provide boots on the ground, hands on leadership, driving financial performance, compliance, talent development, and program execution. You will spend significant time in schools coaching leaders, building relationships, and elevating dining programs across this highly visible account.

Requirements

Educational minimum and work experience per USDA Professional Standards for the account(s)

Nice To Haves

Bachelor's degree and minimum of five (5) years of management experience, preferably in foodservice, hospitality management, dietetics, culinary or related fields.
Is well-versed in foodservice management with proven track record of success, ideally in K12 foodservice
Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
Champions the inclusion mindset, and is proactive, positive, professional, and resilient
Excellent computer skills and proficiency with Microsoft Office suite and POS software
Bilingual (English/Spanish) with the ability to communicate in Spanish in a professional work environment.

Responsibilities

Leads, manages, and inspires a diverse team(s) at a large account or multiple accounts, with the goal of providing top-notch service to the client, students, and community
Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.)
May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
Ensures decisions are weighed for risk/reward and short/long term implications, while gathering input from the team and partners
Fosters a culture of transparency, understanding, education, safety, and accountability
Serves as the representative/brand ambassador of the Chartwells team within the district(s) and the community; attends key client and community events
Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as directed
Supports functional areas including but not limited to safety, marketing, nutrition and culinary
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
Champions development within the account(s) and has a full understanding of all roles within the operation; conducts performance evaluations, along with succession planning for the account(s)
Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes
Ensures consistent and fair administration of all policies and procedures