SR DIR, DINING SERVICES - K12 FOOD SERVICE - Fort Worth ISD (FWISD), TX

Compass Group•Fort Worth, TX

19h•Onsite

About The Position

Chartwells K12 is seeking a high-performing Senior Director of Dining Services (Sr DDS) with direct responsibility for overseeing secondary schools within Fort Worth ISD in Texas. This role supports a district portfolio of approximately 122 schools and a $50 million operation. The Sr DDS provides leadership across multiple middle and high schools, serves as a key point of contact for school administrators, and works collaboratively with other Senior Directors, Directors, and leadership partners to ensure operational consistency, strong client relationships, and exceptional service in support of the mission to feed kids. Reporting to the Area Director, the Sr DDS provides boots-on-the-ground, hands-on leadership, driving financial performance, compliance, talent development, and program execution. The role involves significant time spent in schools coaching leaders, building relationships, and elevating dining programs across this highly visible account.

Requirements

Educational minimum and work experience per USDA Professional Standards for the account(s)

Nice To Haves

Bachelor's degree and minimum of five (5) years of management experience, preferably in foodservice, hospitality management, dietetics, culinary or related fields.
Is well-versed in foodservice management with proven track record of success, ideally in K12 foodservice.
Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen.
Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills.
Champions the inclusion mindset, and is proactive, positive, professional, and resilient.
Excellent computer skills and proficiency with Microsoft Office suite and POS software.
Bilingual (English/Spanish) with the ability to communicate in Spanish in a professional work environment.

Responsibilities

Leads, manages, and inspires a diverse team(s) at a large account or multiple accounts, with the goal of providing top-notch service to the client, students, and community.
Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.).
May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community.
Ensures decisions are weighed for risk/reward and short/long term implications, while gathering input from the team and partners.
Fosters a culture of transparency, understanding, education, safety, and accountability.
Serves as the representative/brand ambassador of the Chartwells team within the district(s) and the community; attends key client and community events.
Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as directed.
Supports functional areas including but not limited to safety, marketing, nutrition and culinary.
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation).
Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time.
Champions development within the account(s) and has a full understanding of all roles within the operation; conducts performance evaluations, along with succession planning for the account(s).
Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes.
Ensures consistent and fair administration of all policies and procedures.