SENIOR DINING SERVICES DIRECTOR - K12 FOOD SERVICE - WOONSOCKET, RI

Compass Group•Woonsocket, RI

2d•Onsite

About The Position

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.Job SummaryWorking as a Senior Director of Dining Services (Sr DDS), you will manage multiple K12 schools within a district or across districts. You will be our point of contact for the school administrator responsible for foodservice, lead the teams within your assigned account(s), and manage the overall operation. You will provide planning and direction within the assigned accounts to achieve operational and financial goals in a dynamic environment, comply with all applicable regulations, maintain strong client relationships, and fulfill our mission to feed kids.

Requirements

Educational minimum and work experience per USDA Professional Standards for the account(s)

Nice To Haves

Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, plant operations management, environmental services, laundry, or other Support Services area
Is well-versed in foodservice management with proven track record of success, ideally in K12 foodservice
Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
Champions the inclusion mindset, and is proactive, positive, professional, and resilient
Excellent computer skills and proficiency with Microsoft Office suite and POS software

Responsibilities

Leads, manages, and inspires a diverse team(s) at a large account or multiple accounts, with the goal of providing top-notch service to the client, students, and community
Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.)
May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
Ensures decisions are weighed for risk/reward and short/long term implications, while gathering input from the team and partners
Fosters a culture of transparency, understanding, education, safety, and accountability
Serves as the representative/brand ambassador of the Chartwells team within the district(s) and the community; attends key client and community events
Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in rebid process as directed
Supports functional areas including but not limited to safety, marketing, nutrition and culinary
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
Champions development within the account(s) and has a full understanding of all roles within the operation; conducts performance evaluations, along with succession planning for the account(s)
Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes
Ensures consistent and fair administration of all policies and procedures