Senior Director of Commissioning, Aftermarket and Service

Nortek•Nortek DCC-Remote North Carolina, NC

About The Position

Nortek Data Center Cooling builds the systems that keep modern data centers running — from liquid cooling to large‑scale air solutions. Our work supports some of the world’s most demanding AI and hyperscale environments, and we solve those challenges with engineering depth and practical execution. We keep things simple here. We communicate early, stay close to the details, and follow through. When issues come up, we address them directly, not with layers of process. Customers count on us because we do what we say and we keep projects moving. Our culture is hands‑on and collaborative. People take ownership, move quickly, and help each other. If you like working with teammates who are straightforward and accountable, you’ll feel at home. With the backing of Madison Air, we have the scale, stability, and manufacturing footprint to support complex, high‑growth programs. The Senior Director, Commissioning is responsible for leading Nortek DCC’s global commissioning organization and end-to-end site delivery for hyperscale and colocation data center customers. This role owns the successful startup, IST/TAB readiness, and commissioning execution of Nortek equipment from factory handoff through customer acceptance and carries full P&L ownership for the commissioning business. This leader will drive commissioning excellence and consistent field execution, own commissioning profitability and revenue growth, and build and scale a high-performing commissioning organization capable of keeping pace with rapid growth in installed base.

Requirements

10–15+ years in HVAC, data center cooling, and/or commissioning/startup operations
Experience leading field commissioning or startup organizations
P&L ownership or strong commercial/financial management experience
Strong customer-facing experience in complex site environments

Nice To Haves

Experience scaling commissioning organizations
Familiarity with IST/TAB processes and hyperscale and colocation data center delivery
Cross-functional leadership experience across engineering and field teams

Responsibilities

Lead all commissioning operations across hyperscale and colocation customer sites
Own IST (Integrated Systems Testing) and TAB (Testing, Adjusting & Balancing) readiness for Nortek equipment
Ensure a smooth factory-to-field startup handoff and rapid issue resolution
Own the commissioning P&L, including revenue, cost, and margin performance
Understand and actively manage the levers that influence and increase commissioning profitability
Drive revenue growth across the commissioning business and identify new opportunities to expand scope
Partner with finance and sales on pricing, quoting, and margin improvement
Ensure consistent, high-quality commissioning execution across all customer sites
Establish clear accountability, ownership, and escalation structures for site delivery
Drive on-time completion against customer schedules and milestones
Build and lead a scalable commissioning organization
Develop Service Managers and field leadership
Support hiring and talent development aligned with growth
Align commissioning capacity with customer demand and site ramp schedules
Develop workforce and site-staffing planning models
Build executive relationships with hyperscale and colocation customers, including AWS, Microsoft, and Meta, on commissioning delivery
Serve as the escalation point for major commissioning and startup issues
Standardize commissioning workflows and startup procedures
Improve commissioning documentation, checklists, and system adoption