Senior Director of Commercial Excellence

Lumen Technologies•Remote, OR
•$174,876 - $256,486

About The Position

The AGT Commercial Excellence Function builds new operating models and operationalizes capabilities to drive productivity gains in Sales and Customer Success across all go-to-market segments. The Senior Director leads high-impact initiatives from concept through execution, combining strategic thinking with hands-on project leadership to ensure programs are well designed and delivered with speed, precision, and organizational alignment. Reporting to the Vice President of Commercial Excellence, the Senior Director shapes and executes cross-functional initiatives aligned with AGT’s three-year strategic plan. The role typically manages two to three strategic initiatives or programs concurrently, often with cross-functional and executive-level visibility. It also includes building and sustaining a high-performing team and mentoring the strategic planning team.

Requirements

  • Bachelor’s degree required.
  • 12–15 years of experience in strategy, operations, or project leadership roles with increasing responsibility.
  • Demonstrated success leading strategic initiatives with measurable business impact.
  • Outstanding analytical and problem-solving skills, including the ability to navigate complex challenges.
  • Strong executive presence and communication skills, including the ability to craft and deliver persuasive narratives.
  • Able to thrive in an organization with high operational rigor; self-starting and agile.
  • Highly organized and detail-oriented, with the ability to manage multiple high-stakes initiatives simultaneously.
  • Proactive leadership, a strong bias for action, and a proven ability to drive results at pace.
  • Collaborative team player able to build trust and work across departments.
  • Champion of change, willing to challenge the status quo and push teams beyond their comfort zone using compelling data, consistent communication, and the ability to build bridges across functions in the face of resistance.
  • Excellent verbal and written communication skills in English.

Nice To Haves

  • MBA or relevant advanced degree.

Responsibilities

  • Lead cross-functional initiatives that support AGT’s three-year plan and strategic objectives.
  • Own end-to-end delivery of new operating models, processes, and capabilities, from initial framing through execution, tracking, and realization of business impact.
  • Develop and apply strategic frameworks focused on actionable insights and results.
  • Lead complex program and project management efforts, balancing strategic oversight with hands-on execution.
  • Drive cross-functional collaboration so initiatives are aligned and integrated throughout the organization; foster innovation and continuous improvement.
  • Engage stakeholders to identify challenges, recommend solutions, and manage expectations; anticipate customer and employee needs and pursue opportunities to enhance their experience.
  • Deliver presentations and updates to executive leadership and key stakeholders.
  • Oversee ongoing strategic reviews and continuous improvement processes to maintain relevance and impact.
  • Build and sustain a high-performing team of highly skilled resources.
  • Mentor and support the strategic planning team, encouraging innovation, analytical rigor, and strategic foresight.

Benefits

  • Comprehensive package featuring a broad range of health, life, voluntary lifestyle benefits, and other perks intended to support physical, mental, emotional, and financial wellbeing.
  • Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service