Senior Director of Business Systems
About The Position
CodeRabbit is an innovative research and development company focused on building extraordinarily productive human-machine collaboration systems, aiming to create the next generation of Gen AI-driven code reviewers. This role is for the first Senior Director of Business Systems, who will be responsible for owning the entire go-to-market tech stack and integration architecture, connecting Salesforce, Gong, outreach and enrichment tools, billing, and AI platforms into a single source of truth. The position also involves defining how revenue teams use AI day-to-day, including governance, training, and building agent workflows for automated research, enrichment, and personalization. This is a greenfield build, offering the mandate to set the roadmap, choose the stack, and build a team for an AI-native enterprise systems function from scratch at a category-defining AI company.
Requirements
- 7+ years in GTM systems, RevOps, or business systems, including 3+ years leading teams in high-growth SaaS
- Proven ability to communicate complex technical decisions in clear business terms to executive stakeholders
- Deep, hands-on Salesforce experience across data model design, automation, and integrations
- Track record owning data architecture across a multi-system GTM stack, including CRM, billing, and warehouse layers
- Real-world experience applying AI within business workflows to drive automation or productivity gains
- Strong technical foundation across APIs, webhooks, and automation tools, with working knowledge of Python or JavaScript
- Clear, informed point of view on modern GTM architecture, shaped by experience evolving legacy systems
Nice To Haves
- Experience at an AI-native or developer-tools company where the GTM motion was being built or rebuilt from the ground up
- Familiarity with revenue intelligence platforms (Gong), outbound orchestration tools (Amplemarket, SalesFinity, Clay), and enrichment data providers
- Experience with billing system integrations (ChargeBee, Stripe, or similar) and reconciling subscription data with CRM records
- Salesforce certifications (Administrator, Platform Developer, or Architect)
Responsibilities
- Own the GTM systems stack. Set the architecture, manage vendors, and drive the roadmap across sales, pre-sales, post-sales, and CS tools
- Establish Salesforce as the system of record. Clean up data inconsistencies and align CRM, billing, and downstream systems
- Design and scale core GTM workflows. Lead routing, lifecycle management, territory assignment, pipeline governance, and cross-functional handoffs
- Own the GTM data layer. Define the warehouse data model, including schemas and data contracts, in partnership with Analytics
- Build and manage integrations across the stack. Connect Salesforce, Gong, ChargeBee, outreach, and enrichment tools while maintaining clean, normalized data
- Embed AI into day-to-day workflows. Improve lead research, enrichment, outbound personalization, call prep, and pipeline visibility
- Simplify the stack over time. Reduce tool sprawl and build internally where it creates leverage for the business
Benefits
- The chance to build a team and an AI-native enterprise systems function from the ground up at a category-defining AI company experiencing rapid growth
- A greenfield technology environment with the mandate to define the roadmap, select the stack, and shape how CodeRabbit scales its go-to-market infrastructure
- Work on cutting-edge technology with real-world impact
- Collaborative and innovative environment
- Competitive salary, equity, and benefits
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
