Senior Director of Business Operations - OB/GYN
About The Position
The Senior Director of Business Operations functions as a senior business operations leader for all markets for OB/GYN services across Sentara Medical Group. This role directs and oversees the efficient and effective operations of practice locations across multiple markets and supervises Directors. The position is responsible for the overall business operations of all assigned practices, as well as activities that relate to the future growth and business strategy for OB/GYN services. It aligns operational strategy with health plan and system needs, while ensuring the highest standards of healthcare delivery, outcomes, and constant patient focus. The role develops operational support strategies to address productivity, operational performance, staff retention, and patient satisfaction. It ensures appropriate prioritization and resource management to fulfill strategic objectives specific to specialty and market needs. The Senior Director must exhibit strong communication, presentation, and listening skills to ensure region-wide collaboration and coordination, especially as concerns physicians, employees, and the community. They will establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided. Additionally, the role evaluates the impact of practices on quality, experience, and total cost of care.
Requirements
- Master’s Level or Doctorate Degree required in Healthcare related field
- Managing business operations 5+ years to support healthcare delivery services
- Financial planning and management, talent management
- Hiring, developing, and managing multidisciplinary teams to deliver measurable results among patients
- Collaborating with Acute, Health Plan and Ambulatory leaders to optimize and grow medical practice footprint ensure appropriate communication
- Understanding of IT solutions to support appropriate workflows and referrals to services
Nice To Haves
- Execution-focused
- Analytical problem-solver and decision-maker
- Strategic mindset
- Results oriented
- Attention to detail
- Collaborative
- Influential people leader
- Business acumen
- Communication Skills
- Building, managing, and leading teams
- Meeting management
- Practice management
- HR, marketing
- Compliance practices in health care
- APP and MD regulations and practice
- Comprehension of Revenue Cycle workflows
- Leader development
Responsibilities
- Responsible for the overall business operations of all assigned practices, as well as activities that relate to the future growth and business strategy for OB/GYN services.
- Aligns operational strategy with health plan and system needs, while ensuring the highest standards of healthcare delivery, outcomes and constant patient focus.
- Develop operational support strategies to address productivity, operational performance, staff retention and patient satisfaction.
- Ensures appropriate prioritization and resource management to fulfill strategic objectives specific to specialty and market needs.
- Exhibit strong communication, presentation and listening skills to ensure region-wide collaboration and coordination, especially as concerns physicians, employees, and the community.
- Ensure positive employee relations and trust through communication, education, consistency, and dependability.
- Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
- Evaluate impact of practices on quality, experience, and total cost of care.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Annual discretionary bonus
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What This Job Offers
Job Type
Full-time
Career Level
Director
