Senior Director of Business Development

Lifepoint Health • Gilbert, AZ

4d • Onsite

About The Position

Copper Springs East Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Senior Director of Business Development joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

• Bachelor’s degree in marketing, business administration or related field.
• Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.
• Must show proof of automobile insurance.
• Previous experience in health care business development required.
• Must currently be employed as a Director of Business Development at a Springstone location.
• Must have demonstrated success in current role and ability to effectively communicate across disciplines.

Nice To Haves

• A knowledge of psychiatric and chemical dependency treatment principles is preferred.

Responsibilities

• Implements and directs the hospital's business development processes.
• Plans, directs, and coordinates the identification of and outreach to potential patient referral sources.
• Maintains positive, ongoing relationships with identified referral sources.
• Monitors community trends to identify needs for new services and programs.
• Develops and analyzes metrics to assess the effectiveness of business development strategies.
• Conducts ongoing market and competitor analyses.
• Hires, trains, and oversees hospital business development representatives.
• Performs additional duties as assigned by the Vice President of Business Development.
• Develops the hospital's comprehensive business development plan in collaboration with the CEO and senior hospital leadership.
• Hires, trains, evaluates, and develops business development personnel, establishing accountability measures to assess performance and activity levels.
• Develops referral source target categories and prioritization strategies; utilizes 360-degree feedback and other methods to evaluate referral source relationships.
• Identifies key performance metrics and creates reports that analyze and communicate the effectiveness of business development efforts.
• Takes an active role in defining the hospital's market area, assessing community needs for specific programs and services, and monitoring market competition.
• Develops the annual business development budget and establishes processes to measure the effectiveness of marketing expenditures.
• Develops and implements community workshops and seminars, as appropriate.
• Collaborates closely with the Care Coordination Department on data collection, referral source tracking and follow-up, call quality, and outcome assessments.
• Ensures marketing materials and collateral effectively communicate key messages and meet quality standards.
• Conducts weekly audits for designated hospitals, including referral source reviews, Salesforce activity audits, month-end report reviews, and quarterly business development plan evaluations.
• Identifies trends and growth opportunities within targeted markets.
• Provides on-site training and support to newly hired Directors of Business Development, including travel as required.
• Supports new site development initiatives as directed by the Vice President of Business Development.
• Conducts targeted outreach to ID sites as directed by the Vice President of Business Development, including travel as required.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior