Senior Director, Network Strategy & Analytics

RBC • Toronto, ON

21h • Onsite

About The Position

RBC Cards is a leading credit card business in Canada, contributing significantly to Canadian Banking's revenues and profits. This role is accountable for defining and executing the enterprise network strategy, leading advanced analytics, and overseeing portfolio performance for the Cards business. The position involves end-to-end ownership of network negotiations and strategy, focusing on optimal partner economics, incentive structures, and long-term strategic positioning. The Senior Director will act as a trusted advisor to the Cards Senior Management team on strategic decisions concerning pricing, partnerships, and portfolio strategy, translating data and insights into actionable strategies to drive business outcomes and strengthen RBC’s market position.

Requirements

• 10–12 years in cards, lending, or consumer financial products with deep expertise in network strategy, analytics, or portfolio management.
• Proven track record leading large, complex, multidisciplinary teams with strong partnership management capabilities.
• Data-driven decision maker with client-first mindset; experience with complex contract management and pricing negotiations.
• Track record of driving transformation within financial services organizations.
• Strong storytelling capabilities and ability to influence senior executives and cross-functional stakeholders.
• Post-secondary education required.

Nice To Haves

• 5–10 years of past experience in Finance, Strategy, or central analytical roles supporting lending or investment products in the financial industry.
• Strong analytical capabilities with experience providing in-depth insights to senior executives.
• Inspirational leadership at multiple organizational levels.
• Experience with artificial intelligence and automation tools in analytics.
• Awareness of the Canadian retail and financial services landscape.

Responsibilities

• Define and lead the enterprise card network strategy, including long-term positioning, partner mix, and optimization across payment networks.
• Oversee economics and contractual terms, ensuring alignment to portfolio growth and profitability objectives.
• Own ongoing network performance management, including oversight of partner delivery against financial and strategic commitments.
• Identify and execute opportunities to differentiate RBC’s cards business through network capabilities, innovation, and partnerships.
• Serve as the primary relationship owner for RBC with payment networks, ensuring consolidation of activities and coordination across the organization.
• Lead quarterly Personal Banking Network Governance forums to surface trends, key issues, pain points, and strategic items for review.
• Lead cross-functional coordination and communication on network developments and ensure all partners understand the broader implications of the total RBC relationship.
• Oversee contractual frameworks to ensure ongoing portfolio economics are optimized.
• Proactively socialize potential impacts, risks, and opportunities with relevant stakeholders.
• Lead a team of analysts and establish a robust analytics and reporting framework that enables clear visibility into drivers of performance across the Cards portfolio.
• Lead end-to-end portfolio analytics; translate data into actionable insights that drive portfolio optimization and growth strategies.
• Lead the transformation of analytics within Cards to maximize efficiencies and insights via artificial intelligence and automation tools.
• Develop standards and ensure appropriate skilling for cards analytics professionals and continued career growth.
• Partner with Finance to align on forecasting, target setting, and performance tracking tied to enterprise objectives.
• Foster a culture of increasing excellence, providing new challenges and opportunities to develop leadership capability in direct reports.
• Foster an inclusive, high-engagement environment that enables teams to perform at their best.
• Attract, develop, and retain a highly skilled team with a focus on strengthening succession for critical roles.
• Promote a strong risk culture and hold your team accountable for their behavior and risk outcomes.
• Partner closely with Risk and Finance to ensure all pricing, portfolio, and network strategies are aligned with enterprise risk appetite and regulatory expectations.
• Ensure risk governance is adhered to in spirit as well as in rule, to appropriately protect the Personal Banking business.

Benefits

• A comprehensive Total Rewards Program of flexible benefits, unlimited commission pay, and pension options.
• World-class training programs and career development opportunities.
• The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded.
• A flexible work schedule based on client preferences and your own work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed