Senior Director, Marketplaces

Tinuiti • Remote -CA, CA

1d • $150,000 - $180,000 • Remote

About The Position

As Director, Commerce, you will lead a high‑performing team of commerce specialists to drive measurable growth for clients across the commerce ecosystem. You’ll oversee strategy and execution across commerce media and marketplace/retail dynamics, ensure consistently excellent delivery, and act as a senior partner.

Requirements

• 10+ years in commerce / e‑commerce / retail media / marketplace roles, with a proven record driving growth strategies and measurable client outcomes.
• 5+ years leading teams (ICs and/or managers), including coaching, performance management, quality review, and talent development.
• Strong familiarity with commerce media and marketplace ecosystems (e.g., Amazon, Walmart, Criteo and similar), including how platform changes impact strategy and execution.
• Comfortable guiding teams in data interpretation, testing fundamentals, and measurement‑informed decision making; can translate performance and trade‑offs into clear client narratives.
• Proven ability to partner with Client Partners, Creative, Analytics, and other channels to deliver cohesive commerce strategies.
• Strong executive‑ready storytelling and client presence; able to drive alignment, decisions, and accountability.

Responsibilities

• Lead and mentor a team of commerce specialists and people managers; build a culture of collaboration, innovation, continuous improvement, and strong accountability.
• Set clear goals and performance expectations; coach and develop talent through regular feedback, skill building, and stretch opportunities.
• Own quality control for the team’s work product and ensure leaders have the right standards, templates, and review rhythms to execute consistently.
• Own and manage key client relationships as the senior Commerce leader; ensure strategies align to client business goals and commerce realities (retail dynamics, assortment, profitability, seasonality, platform constraints).
• Lead strategic client touchpoints and presentations, tailoring narratives for senior audiences and turning insight into clear decisions and next steps.
• Anticipate risks (performance, platform policy shifts, retail factors, operational gaps) and guide teams to resolve issues early and transparently.
• Champion Tinuiti’s product and technology suite within commerce delivery, ensuring teams use tools to improve scalability, efficiency, and quality of insights.
• Partner cross‑functionally (Product, Analytics, I&G, Creative, other channels) to embed better workflows and reduce manual work and rework.
• Stay current on commerce platform capabilities and changes; translate platform shifts into practical updates to playbooks, client recommendations, and team training.
• Oversee the analysis of complex commerce performance data; ensure recommendations are evidence‑based, measurable, and tied to client KPIs.
• Set expectations for testing rigor and learning loops (clear hypotheses, clean setups, defined read timing, documented learnings).
• Ensure teams monitor performance consistently and can clearly explain what’s happening, why it matters, and what should change next.
• Oversee development and execution of comprehensive commerce strategies, leveraging deep expertise in commerce platforms and marketplace dynamics.
• Uphold and evolve Tinuiti Way commerce standards (planning, activation excellence, QA, measurement practices, client communication quality) in partnership with commerce leads and Growth & Innovation teams to ensure work is consistent across accounts and teams.
• Promote cross‑channel alignment so commerce strategies connect to full‑funnel plans and the broader media mix.

Benefits

• Unlimited PTO
• 20 paid holidays
• Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
• Retirement: Match up to 4% of your contributions at 100%
• Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost
• Thankful giving
• Equity
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
• On-demand learning, mentorship program, leadership and management development programs and resources

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed