Senior Director IT Business Applications
About The Position
The Senior Director, IT Business Applications is responsible for defining enterprise business strategy and partnership while ensuring end‑to‑end customer and operator experiences through intentional, integrated, and value‑driven platform design. This position reports to the Vice President, Digital Transformation & Information Technology, is part of the IT Department and will be an onsite role located in Coralville, Iowa, Fargo, North Dakota, or Waltham, Massachusetts. In this role, you will have the opportunity to: Define and own the enterprise platform vision and strategy aligned to business objectives and the desired end-to-end customer and operator experience Provide executive leadership for enterprise platform portfolios, ensuring platforms evolve as cohesive, integrated capabilities rather than isolated systems Establish clear accountability for platform outcomes, including experience quality, operational efficiency, scalability, and business value Drive experience-led platform design with technology decisions guided by customer, employee, and operator needs Partner with business and IT leadership to translate strategy into platform roadmaps and investment priorities Ensure platforms are architected for integration, data flow, security, and resilience to enable seamless cross-domain experiences Champion standardization, governance, and investment discipline to balance reuse, flexibility, speed, control, innovation, and long-term enterprise agility
Requirements
- Bachelor’s degree in Information Systems, Engineering, Business, or a related discipline; advanced degree preferred
- 15+ years of experience in enterprise technology leadership roles, including responsibility for large‑scale platform or application portfolios
- Demonstrated experience defining and leading enterprise platform strategies that deliver measurable business and experience outcomes
- Proven ability to drive experience‑centric design across technology platforms (customer, employee, and/or operator experience)
- Strong background in enterprise architecture, platform integration, and operating model design
- Experience partnering with senior business leaders to align technology strategy with business and customer objectives
- Demonstrated executive leadership capability, influencing across functions and leading senior leaders through transformation
Nice To Haves
- Experience leading enterprise platform transformation or modernization initiatives
- Exposure to complex, global, or regulated enterprise environments
- Experience establishing product‑ or platform‑centric operating models
Responsibilities
- Define and own the enterprise platform vision and strategy aligned to business objectives and the desired end-to-end customer and operator experience
- Provide executive leadership for enterprise platform portfolios, ensuring platforms evolve as cohesive, integrated capabilities rather than isolated systems
- Establish clear accountability for platform outcomes, including experience quality, operational efficiency, scalability, and business value
- Drive experience-led platform design with technology decisions guided by customer, employee, and operator needs
- Partner with business and IT leadership to translate strategy into platform roadmaps and investment priorities
- Ensure platforms are architected for integration, data flow, security, and resilience to enable seamless cross-domain experiences
- Champion standardization, governance, and investment discipline to balance reuse, flexibility, speed, control, innovation, and long-term enterprise agility
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
