Senior Director, Insurance Claims Advisory

NTT Ltd.•New Jersey, United States of America, MI

1d•$160,000 - $296,000•Remote

About The Position

The Senior Director, Insurance Claims Advisory, will be part of NTT DATA's global insurance business consulting practice. In this leadership role, the individual will serve as the primary advisor for global insurance clients on transforming, modernizing, and automating their claims ecosystems. This executive will focus on achieving superior client "mind-share gain" by driving the verticalization of IT services offerings, leveraging strategic partnerships, and developing proprietary industry assets addressing the Insurance Claims lifecycle. A critical component of this role is serving as the primary pre-sales Claims domain expert for the North American P&C and L&A sales team, translating complex IT capabilities into tangible business outcomes (e.g., improved claims efficiency, lower loss ratio). This role demands a unique blend of strategic vision, deep insurance domain expertise, ecosystem leadership, and commercial acumen to position the firm as the premier IT services partner in the insurance sector.

Requirements

Bachelor's degree in business or marketing or a related field.
15+ Years of experience working within the P&C or L&A insurance industries, with a strong understanding of core value chains (underwriting, policy servicing, claims).
Experience in GTM, management consulting, or a commercial leadership role within the IT services industry with a strong C-suite network among carriers and brokers.
Experience collaborating with key insurance software partners like Guidewire, Duck Creek Technologies, or Majesco is highly valued.
Ability to translate complex industry trends (e.g., insurtech disruption, AI adoption) into a clear, compelling commercial strategy.
Expertise in structuring complex deals, articulating ROI, and navigating enterprise sales cycles.
Exceptional executive-level communication and presentation skills; a recognized public speaker or thought leader is a strong plus.
Demonstrated ability to build relationships with technology partners and influence cross-functional teams without direct authority.
Highly data-driven approach to market analysis, GTM planning, and performance monitoring.

Nice To Haves

Advanced degree such as an MBA is highly advantageous.
This position does require travel based on company and business needs up to 50%.

Responsibilities

Define and execute a targeted GTM strategy aimed at capturing mind-share and market leadership within specific North American P&C and L&A sub-segments.
Translate complex claims handling workflows into actionable systems architecture requirements for globally distributed engineering teams.
Lead the adaptation and configuration of core IT services portfolio (Cloud, Data/AI, Cybersecurity, Modernization) into tailored, insurance claims-specific solutions.
Drive the creation of compelling value propositions for both P&C and L&A sectors.
Act as the primary Claims subject matter expert (SME) for the North American sales team during complex, large-deal pursuits.
Provide expert P&C and L&A domain and technology expertise during client-facing meetings, workshops, and proposal development.
Shape commercial and solution constructs that address specific client challenges across underwriting, claims, policy administration, and regulatory reporting (e.g., NAIC).
Develop joint GTM motions with key alliance partners and Independent Software Vendors (ISVs) in the insurance space (e.g., Guidewire, Duck Creek, Majesco, Verisk) to amplify market reach and deliver integrated client solutions.
Drive the commercialization of proprietary insurance industry assets, frameworks, and solution accelerators.
Collaborate with delivery and product teams to codify best practices into repeatable, marketable assets that enhance value proposition and delivery efficiency.
Serve as a visible thought leader for the firm’s insurance practice.
Represent the company at tier-1 industry conferences (e.g., InsureTech Connect, Applied Net), publish white papers, and engage with analyst firms (Gartner, Forrester) to shape market perception.
Achieve revenue targets by collaborating closely with the direct sales force and providing high-impact pre-sales support that increases win rates and deal size.