Senior Director, Insurance Advisory

NTT Ltd.•New York, NY

6d•Remote

About The Position

The Senior Director, Insurance Advisory will be part of our global insurance business consulting practice. In this role, you will spearhead advisory engagements with leading Property & Casualty (P&C) insurers, acting as a trusted partner to Chief Operating Officers (COOs), Chief Underwriting Officers (CUOs), and Chief Claims Officers (CCOs). Your expertise will help insurers transform their operating models, drive underwriting and claims innovation, and respond strategically to changing market, regulatory, and customer dynamics.

Requirements

Bachelor’s degree in Business, Insurance, Risk Management, or a related field (MBA or advanced degree preferred).
10+ years of progressive experience in P&C insurance, with a strong mix of consulting and industry background.
Proven experience advising or working with COOs, CUOs, and CCOs.
Deep knowledge of P&C insurance operations, underwriting, and claims processes.
Strategic vision and solid execution skills.
Significantly vast knowledge of the business and products and services offerings.
Significantly vast knowledge of strategy development, market planning, scenario planning, and market modelling.
A combination of visionary, strategic, and pragmatic skills, encompassing both strong strategic product marketing abilities and hands-on tactical involvement.
Ability to develop process and implement go to market strategies through results-oriented integrated marketing programs and promotions.
Responsive, professional persona; establishing relationships through demonstrated ability to build trust.
Ability to lead and build collaborative teams through strong coaching and mentoring skills with a strong sense of accountability.
Ability to conduct business with a high level of ethical standards and integrity.
Demonstrated excellence in strategic and organizational planning, time management, and organizational skills.
Significantly vast drive for results through solution-oriented decision-making and customer focus.
Ability to manage expectations of customers with resourcefulness and composure.
A “can do” solution-oriented and professional demeanor that allows you to respond strategically and thoughtfully while meeting the demands of a fast-paced work environment.
Patience in driving change and navigating successfully within many functional areas of the business.

Nice To Haves

Understanding of modern insurance technology platforms (e.g., Guidewire, Duck Creek, AI/ML tools).
Experience with operational benchmarking, cost transformation, and service model redesign.
Strong executive presence, communication, and stakeholder management skills.
Ability to lead cross-functional teams and manage multiple client engagements.

Responsibilities

Serve as a senior advisor to COOs, CUOs, and CCOs at leading P&C insurers, developing strong executive-level relationships.
Understand and articulate the business challenges faced by carriers across underwriting, claims, and operations.
Translate strategic goals into actionable consulting roadmaps and transformation initiatives.
Lead advisory engagements focused on P&C operational strategy, digital enablement, claims modernization, and underwriting transformation.
Identify opportunities for operational efficiency, automation, AI/analytics, and customer experience improvements.
Partner with cross-functional teams to design and implement innovative solutions across the insurance value chain.
Contribute to the development of thought leadership, frameworks, and tools to enhance our P&C advisory offerings.
Develop go-to-market strategies and lead proposal development for prospective clients.
Mentor and lead junior consultants, helping grow the next generation of insurance advisory talent.
Represent the firm at industry forums and conferences; publish insights and whitepapers on emerging P&C trends.
Stay abreast of market developments including InsurTech innovations, regulatory changes, and risk trends.