Senior Director, Global Quality

Celanese•Irving, TX

About The Position

The Senior Director, Global Quality provides enterprise-wide leadership for Celanese's global Quality strategy, governance, and performance. This role is responsible for Quality monitoring, improvements, Quality Management Systems, Supplier and Contract Manufacturing Quality, Logistics Quality, Manufacturing Quality support, and customer Quality experience and customer complaint management. Working closely with business, manufacturing, supply chain, and commercial leaders, the Senior Director develops and deploys quality strategies, capabilities, and technologies that mitigate risk, enhance customer satisfaction, improve operational performance, and support sustainable business growth.

Requirements

Bachelor's degree in Engineering, Business, Sciences, Data Analytics or a related technical discipline
15+ years of experience in the chemical, petrochemical, polymer / compounding, or related process manufacturing industries
Strong knowledge of Quality systems and statistical technologies / tools
Demonstrated success implementing, standardizing, and governing Quality Management Systems across multiple manufacturing sites and regions
Leadership ability to navigate and support customer facing functions, business imperatives, and operating manufacturing sites
Understanding of the business and operational drivers for Quality programs
Demonstrated financial acumen and experience supporting technology investments and deployment decisions
Demonstrated ability to lead, develop, and inspire global technical teams while driving enterprise-wide initiatives and organizational change
Proven ability to communicate complex technical concepts to senior leadership and build alignment around implementation strategies and business objectives
Proficiency in working with external parties to resolve Quality notifications, adopt new Quality learnings, and improve product performance
Deep understanding of ISO 9001 and other industry-specific quality standards applicable to chemical and advanced materials manufacturing

Nice To Haves

ASQ Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), Six Sigma Black Belt, or equivalent certifications preferred

Responsibilities

Develop, own, and drive the global Quality Improvement Roadmap
Support corporate strategy to achieve excellence in Quality
Drive Quality elements for the Enterprise, both Engineered Materials and Acetyls
Provide strategic direction and technical guidance for Quality Management System Support and System Technology
Lead and support a global team to Manage Change Controls and leverage the Document Control System
Ensure Quality Design & Certification
Support planning & coordination of Quality system upgrades across all Celanese sites
Develop and maintain strategic relationships with key Quality related vendors and organizations
Drive New Supplier Qualification Management, Manage Supplier Quality Performance, Improvement of current suppliers and Logistics Quality elements as well
Provide alignment and improvement on Contract Manufacturing / Toller Quality and other aspects to ensure business and manufacturing criteria are met
Prioritize and support resolutions of Quality notifications
Partner with senior leaders, site leadership, Quality teams, and cross-functional stakeholders to drive alignment and successful execution of the global Quality strategy
Manufacturing Quality Support in alignment with the Manufacturing sites
Support Customer Specific Requirements and quality contract reviews
Drive Customer Quality Experience & Customer Complaint Management
Provide expert troubleshooting support and technical leadership to resolve critical Quality challenges across Manufacturing sites
Ensure compliance with applicable regulatory, industry, and customer requirements including ISO standards, GMP requirements where applicable, UL certifications, product certifications, and external regulatory obligations
Lead development of enterprise Quality capability, including succession planning, competency models, training programs, and leadership development to strengthen Quality capabilities across the organization