Senior Director, Global Program Managers Lead

Pfizer • New York City, NY

19h • Hybrid

About The Position

The Senior Director, Global Program Managers Lead will be accountable for the combined Global and International Programs teams, leading approximately 15–20 Directors and Senior Managers responsible for coordinating work across US and International stakeholders. The role ensures the timely, high-quality delivery of complex CMO-led initiatives from enterprise-level global design through in-market execution across 60+ markets. This role brings together two complementary remits under a single point of accountability: global program orchestration and in-market implementation. Responsibilities include establishing prioritized global programs in partnership with the CMO Leadership Team and global program owners; defining enterprise-wide standards; managing executive reporting, governance, and interdependencies; and partnering with US and International Commercial leaders to prioritize countries and brands for deployment. The Senior Director will define the team’s strategy and operating model, build comprehensive program plans, and proactively mitigate risks to enable efficient, on-time execution. The role ensures the global plan of record is translated into regional and local roadmaps that uphold global standards while reflecting local business priorities. It also ensures International and in-market perspectives are represented in how initiatives are designed, sequenced, implemented, and measured. The Senior Director will serve as a strategic advisor to senior CMO, US, and International Commercial leaders on program orchestration, anticipating and addressing emerging business issues across the portfolio. The role will maintain close coordination with Change Management Directors, local Pilots in Command or project leads, and other in-market stakeholders to ensure Commercial and CMO stakeholders have clear visibility into roadmaps, project status, risks, and adoption requirements. The role requires a leader who can bring discipline and structure to ambiguity, thrive in “white space,” operate effectively across cultures and time zones, and apply a growth mindset and Agile methods to drive consistent, high-quality delivery.

Requirements

• BS/BA Required
• A minimum 12+ years of relevant work experience preferably in the commercial/sales and/or pharma industry
• Demonstrated history leading business transformation, innovation, growth, and simplification programs that deliver measurable value
• Demonstrated ability to embed AI to transform and elevate workflows
• Leadership experience including leading direct and indirect teams in a matrixed, multi-market environment
• Proven track record of delivering business performance
• Global experience working across markets spanning different cultures, languages, and time zones
• Self-motivated, with a strong ability to work in “white space” and drive toward an aspirational vision
• Excellence in driving highly collaborative and productive cross-functional relationships across global and regional stakeholders
• Demonstrated agility and ability to drive program completion in expedited timeline
• Highly accountable; possessing a high energy level, creativity, decisiveness
• Proven track record of leading engaged and highly effective teams
• Candidates must be authorized to be employed in the U.S. by any employer.
• U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Nice To Haves

• MBA or equivalent Master’s-level education
• PMI Project Management Certification
• Track record of strong project management, networking, and stakeholder management, working collaboratively across organizational functions and verticals
• Operations certificate in Lean Management, Six Sigma or Business Process Management a plus

Responsibilities

• Partner with CMO LT and business leaders to prioritize CMO programs for deployment across US and International markets and develop and own the enterprise-wide global plan of record for all CMO initiatives, setting the standard for how programs are prioritized, sequenced, and deployed across markets.
• Lead and develop a high-performing team of 15-20 Directors and Senior Managers responsible for implementing global CMO programs across 60+ markets. Leverage AI technological advantages to evolve the scope and expand the capacity of this global team
• Create and oversee integrated global, regional, and local roadmaps that align enterprise priorities with market needs, ensuring disciplined execution and clear visibility of delivery timelines.
• Establish robust governance, portfolio management, and decision-making forums that provide transparency, clear accountability, and a consistent escalation path across US and International programs.
• Act as a strategic execution partner to Commercial and CMO leaders, ensuring effective cross-functional engagement to implement programs aligned with business priorities with excellent customer service.
• Drive seamless end-to-end delivery of global initiatives into markets by coordinating deployment, managing interdependencies, and ensuring global standards are effectively adapted to local business needs, with effective center of excellence for change management in place to support adoption and sustainability.
• Embed outcome-based performance management through the implementation and tracking of OKRs, KPIs, and shared measurement frameworks that demonstrate how programs create sustainable business value and enable a seamless transition from project delivery to business operations.
• Lead proactive risk/issues identification and mitigation, and cross-functional problem-solving across CMO, Digital, Legal, Compliance, and Commercial teams, influencing key stakeholders to remove barriers and accelerate outcomes.
• Champion continuous improvement, innovation, simplification, and transformation across the function, identifying opportunities to improve efficiency, accelerate performance, and strengthen program delivery excellence.
• Own the function’s operating model, including strategic resource allocation, capacity planning, development of best-in-class program management capabilities, budget oversight, executive reporting, and stakeholder communications, to ensure sustainable delivery and long-term organizational impact.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director