Senior Director, Global Payroll

Walmart • Bentonville, AR

4d

About The Position

The Senior Director, Payroll Services leads payroll operations across the U.S., Canada, and Puerto Rico, ensuring accurate and timely pay, regulatory compliance, effective controls, and a strong associate experience. The role advances payroll modernization through technology, automation, AI, process simplification, and continuous improvement.

The position is part of Walmart’s PACT (Pay, Accounting, Compliance, Transformation) team, which leads system transformations, master data design, and payroll operations for associates and Spark drivers. The global team oversees payroll, disbursements, taxes, compliance, controls, and analytics across markets, working to deliver accurate, efficient, compliant outcomes and operational excellence.

The Senior Director develops a high-performing organization, builds leadership capability and succession strength, and partners with senior leaders across HR, Finance, Legal, Compliance, Operations, and Technology. The role establishes KPIs, controls, and governance to improve quality, mitigate risk, and support business performance.

Requirements

• Extensive experience leading large-scale, complex payroll operations in highly regulated environments.
• Deep expertise in payroll compliance, payroll taxes, garnishments, controls, payroll accounting, and risk management.
• Proven success leading organizational transformation, technology implementations, and process modernization initiatives.
• Ability to influence executive stakeholders, navigate complex business challenges, and drive results across a matrixed enterprise.
• Strong experience developing multi-level leadership teams and building high-performing organizations.
• Bachelor's degree in business, human resources, information technology, or a related area and 6 years of experience in business, human resources, information technology, or a related area; or 8 years of experience in one of those areas.
• 2 years of supervisory experience.

Nice To Haves

• Bachelor's degree in business, human resources, information technology, or a related area.
• Experience in business, human resources, information technology, or a related area.
• Experience using advanced functionality of Microsoft Office.

Responsibilities

• Lead end-to-end payroll operations across the U.S., Canada, and Puerto Rico, with accountability for accuracy, compliance, controls, and associate experience.
• Drive payroll transformation through SAP Payroll, automation, AI, process simplification, and continuous improvement initiatives.
• Develop and lead a high-performing organization, building leadership capability, succession strength, and operational resilience.
• Partner with senior leaders across HR, Finance, Legal, Compliance, Operations, and Technology to deliver scalable solutions.
• Establish KPIs, controls, and governance that improve quality, mitigate risk, and enhance business performance.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase.
• Company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U paid education benefit, including eligible tuition, books, and fees.
• Performance-based annual or quarterly bonuses.
• Stock may be included as additional compensation for certain positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior