Director, Global Payroll

Walmart • Bentonville, AR

1d

About The Position

The Director, Payroll Services oversees payroll operations across the United States, Canada, and Puerto Rico, ensuring pay is accurate, timely, and compliant. The role drives modernization through technology, automation, AI, and continuous improvement; oversees payroll tax administration; and maintains high standards for data privacy and accuracy. It collaborates with cross-functional teams to optimize payroll systems and deliver exceptional service, while promoting operational excellence, accountability, innovation, and ethical conduct.

The Payroll Services team supports reliable payroll operations at scale and works with HR, Finance, Legal, Compliance, Product, and Technology. It manages complex payroll systems, advances payroll capabilities, and supports multi-state payroll functions through process improvement, data management, customer service, and expertise in payroll administration and tax laws.

Requirements

• Extensive leadership experience managing global payroll operations and multi-state payroll compliance.
• Deep knowledge of payroll administration, tax laws, and payroll systems.
• Ability to develop and implement operational excellence and continuous improvement initiatives.
• Expertise in data management, including master data standards, privacy, and security protocols.
• Strong cross-functional team leadership, problem-solving, and stakeholder collaboration skills.
• Commitment to ethical standards, accountability, and exceptional service quality.
• Ability to analyze data and drive scalable payroll solutions aligned with organizational goals.
• Option 1 minimum qualification: Bachelor's degree in business, human resources, information technology, or a related area, and 5 years of experience in business, human resources, information technology, or a related area.
• Option 2 minimum qualification: 7 years of experience in business, human resources, information technology, or a related area.
• 1 year of supervisory experience.

Nice To Haves

• Bachelor's degree in business, human resources, information technology, or a related area.
• Experience in business, human resources, information technology, or a related area.
• Experience using advanced functionality of Microsoft Office.

Responsibilities

• Lead the global payroll function across the United States, Canada, and Puerto Rico, ensuring regulatory compliance and ethical standards.
• Develop and implement payroll policies, procedures, and best practices aligned with organizational strategies.
• Oversee payroll tax processes, monitor accuracy, and manage risk exposure across multiple jurisdictions.
• Drive continuous improvement initiatives to optimize payroll operations, enhance data management, and ensure operational excellence.
• Collaborate cross-functionally to resolve complex payroll issues and support service excellence.
• Mentor and develop team members, fostering accountability and adherence to company standards.
• Monitor industry trends and regulatory changes to maintain payroll system scalability and effectiveness.

Benefits

• Competitive pay.
• Performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, including sick leave.
• Parental leave.
• Family care leave.
• Bereavement leave.
• Jury duty leave.
• Voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit program for eligible full-time and part-time associates; tuition, books, and fees are paid by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Director