Senior Director, Global Demand Planning & Forecasting

Johnson Controls•Glendale, AZ

3d•Hybrid

About The Position

Johnson Controls is seeking a leader to build and scale a global demand planning capability for its fast-growing Data Center business. This role will own the end-to-end demand signal, consolidating regional and product-line forecasts into a single, consensus global demand plan. The position involves partnering closely with Sales, Finance, Product Management, and manufacturing plants to translate growth targets into an actionable forecast that drives key business decisions. This is a highly visible, build-from-the-ground-up leadership role that directly shapes planning, production, and delivery processes for major data center customers.

Requirements

Bachelor’s degree in Supply Chain, Operations, Business, Engineering, Finance, or a related field.
10+ years of progressive experience in demand planning, forecasting, and S&OP.
5+ years leading and building teams.
Demonstrated success establishing or transforming a demand planning / S&OP process at a product-region level in a global, multi-plant manufacturing environment.
Deep expertise in statistical forecasting, consensus demand planning, forecast accuracy measurement, and demand/supply reconciliation.
Strong financial acumen – able to plan and translate demand in both units and dollars and align to revenue, backlog, and financial outlooking.
Proven ability to influence and align senior Sales, Finance, Product, and Operations leaders without direct authority.
Excellent communication skills and executive presence.

Nice To Haves

Master’s degree (MBA or Supply Chain) and/or APICS/CPIM or IBF (CPF) certification.
Experience in HVAC, applied equipment, thermal management, or the data center / mission-critical industry.
Hands-on experience with advanced demand planning systems (e.g., ketteQ, Kinaxis, SAP IBP, or similar) and modern analytics/AI-assisted forecasting.
Experience integrating acquisitions and new business models into a common planning process.

Responsibilities

Design and stand up the global demand planning process, including product hierarchy, planning levels, scope, decision rights, and handoffs.
Recruit, develop, and lead a global team of regional Demand Planning Managers and global product demand planners.
Own the monthly consensus demand plan, consolidating inputs, reconciling conflicts, and producing a single global plan in units and dollars.
Establish forecast accuracy targets, statistical forecasting models, and bias/variability tracking to continuously improve accuracy.
Provide the demand-side input for Supply Chain and manufacturing, translating the plan into product mix, factory capacity, capital needs, and supplier requirements.
Accommodate different data center business models and new product introductions through robust lifecycle and phase-in/phase-out planning.
Chair the monthly demand review, align the demand plan with Finance's outlook, and ensure the process drives operational results.
Integrate major-customer QBR and account-planning insights into the demand signal.