Senior Director, Global Business Operations

Palo Alto Networks•Burbank, CA

5h•Remote

About The Position

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Requirements

Proven track record in GTM operations, field-facing partnership roles, business process redesign, and leading large-scale enterprise transformations.
Strong domain expertise in GTM functions, processes, tools, and emerging AI applications in business operations.
Demonstrated ability to independently lead, influence, and align cross-functional leadership and operational teams.
Experience managing global and matrixed teams, with strong operational rigor and change management expertise.

Responsibilities

Lead GTM and Operations functional/services transformation strategy and initiatives.
Deliver targeted program outcomes of scale and efficiency in our top GTM programs through optimized AI solutions by working cross-functionally with our Sales, IT and GTM organizations.
Represent Global Business Operations and the Field on key programs including: AI Quoting, AI Funnel Management, Unified Seller Experience, Sales Ops RFP Program, Sales Ops AI Ticket Resolution, NPI Business Process Improvements.
Represent business operations in key GTM programs responsible for program design input, execution and field landing, overall quote-to-cash improvements, and expanding the leverage and target outcomes across all GTM operational systems, tools, and processes.