Senior Director for Operations, Quality, and Compliance (SDOQC)

Temple UniversityPhiladelphia, PA
$124,630 - $150,000Hybrid

About The Position

Temple University’s Medical Education division is searching for a Senior Director for Operations, Quality, and Compliance (SDOQC)! This role serves as the school-wide administrative and strategic leader for quality, regulatory compliance, and accreditation across all LKSOM campuses, including the primary North Philadelphia campus and all regional and affiliate sites. The Senior Director operates in close partnership with executive leadership to set vision, drive strategy, and ensure the integration of quality and compliance practices across the institution’s educational and operational infrastructure. This position provides overarching leadership for the development, implementation, and continuous refinement of institutional policies, procedures, and performance assessment frameworks. It is accountable for establishing a comprehensive quality management system that includes audit functions, risk mitigation strategies, data analytics, and continuous improvement initiatives, ensuring alignment with LCME standards and all applicable federal, state, and accrediting body requirements. As the institutional lead for accreditation, the Senior Director oversees all aspects of LCME preparation and ongoing compliance, including directing the Institutional Self-Study process, coordinating cross-functional committees, managing timelines, and ensuring the accuracy and completeness of all required submissions. The role maintains deep subject matter expertise in accreditation standards and serves as the primary advisor to senior leadership on emerging regulatory risks and opportunities. In collaboration with Senior Associate Deans and departmental leadership, the Senior Director drives strategic and operational planning for quality and compliance across the Department of Medical Education. This includes leading enterprise-wide initiatives to embed a culture of quality, advancing process improvement efforts, developing and executing corrective action plans, and ensuring measurable outcomes across all programs and campuses. The role also ensures timely and accurate submission of all required reports and data to accrediting bodies, including LCME and AAMC, and partners with academic and administrative units to sustain accreditation readiness and institutional excellence.

Requirements

  • Master’s degree and at least 2 years of directly related experience in a higher education and/or medical education environment.
  • An equivalent combination of education and experience may be considered.
  • Deep understanding of LCME standards, relevant laws, regulations and guidelines, and other industry-specific rules.
  • Ability to lead and direct teams, oversee complex programs, and influence stakeholders across different departments.
  • Strong ability to conduct internal audits, investigate incidents, evaluate findings, and develop effective corrective actions.
  • Capacity to contribute to the organization's strategic planning by proactively assessing the compliance culture and identifying opportunities for improvement.
  • Excellent communication skills for collaborating with diverse teams, providing guidance to staff, and reporting to senior leadership.
  • Requires a background check.

Responsibilities

  • Serves as the school-wide administrative and strategic leader for quality, regulatory compliance, and accreditation across all LKSOM campuses.
  • Operates in close partnership with executive leadership to set vision, drive strategy, and ensure the integration of quality and compliance practices.
  • Provides overarching leadership for the development, implementation, and continuous refinement of institutional policies, procedures, and performance assessment frameworks.
  • Establishes a comprehensive quality management system including audit functions, risk mitigation strategies, data analytics, and continuous improvement initiatives.
  • Oversees all aspects of LCME preparation and ongoing compliance, including directing the Institutional Self-Study process, coordinating cross-functional committees, managing timelines, and ensuring accuracy and completeness of submissions.
  • Serves as the primary advisor to senior leadership on emerging regulatory risks and opportunities.
  • Drives strategic and operational planning for quality and compliance across the Department of Medical Education.
  • Leads enterprise-wide initiatives to embed a culture of quality, advancing process improvement efforts, developing and executing corrective action plans, and ensuring measurable outcomes.
  • Ensures timely and accurate submission of all required reports and data to accrediting bodies, including LCME and AAMC.
  • Partners with academic and administrative units to sustain accreditation readiness and institutional excellence.

Benefits

  • Full medical, dental, and vision coverage
  • Paid time off
  • 11 Paid Holidays
  • Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
  • A generous retirement plan
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