Senior Director, Finance Operations Optimization Team

Coca-ColaAtlanta, GA
$180,000 - $203,000

About The Position

This senior role is responsible for driving operational excellence, standardization, and transformation across global finance functions (RTR, Payroll, P2P, OTC). The position develops and maintains a scalable, transparent service delivery model, leveraging best practices and innovation to ensure cost-effective, resilient operations. Reporting to the Senior Director for Finance Optimization, the role collaborates with internal and external partners, including Operations Units, TCCC Functional Hubs, Genpact, DTS, contractors, and vendors.

Requirements

  • Bachelor’s degree in Business, Finance, Operations, IT, or related field (Master’s preferred).
  • Minimum 10 years’ experience in operations, process optimization, or global business service management.
  • Expertise in service catalogue management, process mapping, policy governance, risk management, and technology strategy.
  • Proven leadership of large, cross-functional, multi-geographic teams.
  • Strong analytical, problem-solving, communication, and stakeholder management skills.
  • Experience with digital transformation (RPA, IA, AI/Gen AI, cloud technologies).
  • Ability to drive organizational change and foster innovation.

Responsibilities

  • Optimization & Global Process Ownership Manage and update the service catalogue for all finance functions.
  • Lead global process standardization, using value stream mapping to identify and address inefficiencies.
  • Champion adoption of best practices and frameworks for consistency and compliance.
  • Policy Governance & Risk Management Ensure Standard Practices and Procedures (SPP) are current and communicated.
  • Oversee the Risk Control Matrix (RCM) and Business Continuity Plan (BCP) for robust risk mitigation.
  • Track audit points and Management Action Plans (MAPS), streamlining policies to eliminate inefficiency.
  • People & Organizational Management Maintain oversight of operations teams’ size and location across all entities.
  • Monitor workforce allocation for optimal talent use.
  • Foster an inclusive, collaborative culture across global teams.
  • Track and manage operational costs, implementing cost control and transparent reporting.
  • Leadership & Strategic Partnership Advise senior executives and functional heads on operational optimization.
  • Build strategic partnerships for best practice sharing and innovation.
  • Represent the organization in global forums and industry events.
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