Senior Director, Field Patient Access

Compass Pathways

2h•$220,000 - $290,000•Remote

About The Position

The Senior Director, Field Patient Access will play a pivotal leadership role in shaping how patients access COMP360 therapy in the US. This leader will build and lead a high-performing field team of Patient Access Liaisons (PALs) that enables treatment sites, patients, and caregivers to successfully navigate the complex access, reimbursement, and operational pathways required to deliver COMP360 therapy. Success will require a leader who can operate effectively in ambiguity, build from the ground up, and partner seamlessly across Patient Engagement, Commercial, Market Access, Medical Affairs, Legal, and Compliance. The ideal candidate brings deep expertise in access and reimbursement, a strong track record of building and leading field teams, and a commitment to improving patient access in complex environments. They are equally comfortable setting strategy and rolling up their sleeves to solve problems in real time. Above all, this leader is patient-centered – recognizing that behind every process, policy, and workflow is a patient seeking access to care – and is motivated to build systems that enable safe, compliant, and meaningful treatment experiences. This position reports to the VP, Patient Engagement and will be a key contributor to launch readiness and long-term success.

Requirements

Bachelor’s degree required
7+ years of leadership experience in patient services within the biopharmaceutical or life sciences industry
Significant experience in field reimbursement, patient access, or market access roles
Experience building and leading national field access teams with a deep understanding of: Medical and pharmacy benefit reimbursement, Buy-and-bill and site-of-care dynamics, Prior authorization and payer processes
Patient-centric leader who integrates compassion with operational rigor
Experience supporting complex therapies (eg specialty, infusion, REMS products, or site-administered treatments)
Data-driven decision maker with expertise in KPI development and performance optimization
Deep empathy, exceptional communication skills, cross-functional leadership, stakeholder management skills, and the ability to navigate sensitive topics with rigour and compassion

Nice To Haves

Advanced degree (MBA, MPH, PharmD or equivalent) preferred
Experience in mental health or neuroscience is highly preferred

Responsibilities

Design and implement the national field patient access strategy aligned to COMP360 launch objectives
Build and lead the Patient Access Liaison (PAL) organization, including hiring, onboarding, training, development, and performance management
Define field roles, territory design, ways of working cross-functionally, and engagement model across treatment sites
Enable treatment sites to operationalize COMP360 therapy including reimbursement education, coverage navigation, billing and coding support, and workflow implementation
Support sites through patient activation and early treatment delivery
Identify and mitigate operational barriers to site adoption and scalability
Ensure field team is equipped to support medical benefit coverage pathways, prior authorization requirements, claims submission and resolution, and payer policy interpretation
Partner with Market Access to provide field insights on payer dynamics and access barriers
Partner with other leaders in Patient Engagement on the patient journey operationalization and support model
Partner with Medical Affairs, Commercial, Compliance and Legal, and Commercial Operations on the operating model development and execution
Develop and deliver training for PALs on: reimbursement and access strategy, REMS requirements, therapy workflow and operations, and compliance and appropriate engagement
Establish KPIs for field effectiveness
Provide ongoing insights to leadership on patient insights, access barriers, site readiness, and launch execution