Senior Director, Field Market Operations (West & Central)

Breakthru Beverage Group•St Louis, WI

2d•Hybrid

About The Position

The Senior Director of Field Market Operations (West & Central) is a pivotal leadership role responsible for driving operational excellence, standardization and performance across markets in our West and Central Regions. This position owns the execution of a consistent, scalable operating model across distribution centers, with direct accountability for improving cost per case, labor productivity, service performance and safety outcomes. Acting as both a strategic operator and transformation leader, this role partners with EVPs, Operations Leaders and cross functional partners to identify performance gaps, standardize processes, improve customer service, and reduce overall operating costs. Given the transformative nature of this position, the ideal candidate will spend significant time in the assigned distribution centers, building a strong foundation of operational knowledge and ensuring success through hands-on leadership. This is a highly visible leadership role requiring a strong field presence, with significant time spent in the distribution centers to drive adoption, build capability and ensuring sustained excellence and efficiency across the region. This role follows a flexible hybrid work model, with two days per week in the office and three days remote. The position may be based out of any Breakthru Beverage office located in the West or Central Region.

Requirements

Bachelor’s degree in related field and/or equivalent training and work experience
Minimum of 8 years’ experience at a large distributor or manufacturing company with its own sizeable distribution and logistics footprint, likely DSD
Experience with leadership roles in supply chain management/logistic services as well as distribution/transportation, and customer facing experience
Travel of up to 75% required
A champion for change and transformation in Operations
Demonstrated ability developing relationships with multiple markets and managing others to a high level of performance
Demonstrated ability to execute and deliver budgeted results while maintaining safety, quality and exceptional service
Ability to function well in a high-paced and at times stressful environment
Customer service focused leader, able to foster team culture of customer responsiveness and continuous improvement

Nice To Haves

Master’s degree in related field
Proven experience and deep understanding of the beverage alcohol or food service distribution industry, including its unique operational and market dynamics
Demonstrated success in leading supply chain operations across multiple locations, with a focus on driving efficiency, standardization, and high-performance outcomes

Responsibilities

Drive Warehouse Standardization and Improvement: Develops and implements standardized tools, processes and methodologies for enhancing safety, quality, and warehousing productivity. Standardize the approach to material handling, inventory management, slotting, and shrink reduction. Redefine current processes to improve service and reduce costs.
Drive Transportation Standardization and Productivity Improvement: Establish and monitor the key performance indicators for fleet utilization and productivity. Develop and implement optimal routing solutions to provide consistent delivery experiences for the customer, while yielding the planned savings with full market reroutes and efficient shuttle operations to cross docks. Redefine current processes to improve service and reduce costs.
Relationship and Leadership: Serve as a trusted partner to Market EVPs and Operations leaders, driving alignment to enterprise priorities while holding teams accountable to performance expectations. Execute routine visits to the Distribution Centers in their Region to ensure strong foundation of operational knowledge and implementation of SOPs. Execute standards, build capabilities, and instill a continuous improvement philosophy with dedicated action plans in local markets to drive high levels of performance and execution. Assists in selection and training of Operations Leadership and the development of personnel at subordinate levels. Surface performance risks, escalate gaps, and drive cross-functional alignment to resolve systemic operational issues impacting service, cost, or productivity.
Other duties, as assigned by the jobholder’s supervisor, may also be required.