Senior Director, Enterprise Strategic Accounts NAM

Cyncly•United States,

18h•$180,000 - $240,000•Remote

About The Position

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. This role will lead the strategic growth and revenue performance of Cyncly's largest enterprise accounts across EMEA and APAC. Drive sustainable revenue growth through effective sales leadership, accurate forecasting, enterprise account expansion, and cross-functional collaboration while running a high-performing enterprise sales organisation.

Requirements

Applicants must be legally authorized to work in the country in which they are applying to work (United States or Canada).
This role is not eligible for employer sponsorship now or in the future.

Responsibilities

Own regional revenue performance and quota attainment across strategic enterprise accounts.
Drive consistent pipeline generation, progression, and conversion to deliver predictable revenue outcomes.
Identify risks and opportunities within the sales cycle and implement corrective actions to maximise performance.
Maintain a disciplined sales operating rhythm with accurate opportunity management and forecasting through Salesforce.
Ensure forecast reliability, pipeline health, and visibility of key opportunities to support business planning and decision-making.
Monitor sales performance against company objectives and pipeline KPIs.
Build executive-level relationships within key strategic accounts to drive customer retention, expansion, and long-term value creation.
Lead account growth planning for the organisation's largest enterprise customers, identifying new revenue opportunities and strengthening customer partnerships.
Oversee complex, high-value enterprise opportunities and critical manufacturing accounts.
Lead, coach, and develop a high-performing sales team through regular performance management, mentoring, and career development planning.
Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
Support succession planning and talent growth through structured development programmes.
Partner closely with Marketing, Product, Customer Success, and Business Unit leaders to drive enterprise growth initiatives.
Align sales priorities with broader organisational objectives and ensure effective execution of customer strategies.
Champion customer and market insights across the business.