Senior Director, Enterprise Risk Management

Capital One • McLean, VA

1d • $217,000 - $272,400 • Hybrid

About The Position

Capital One’s Enterprise Risk Management (ERM) organization is part of the firm’s second line of defense. It establishes the bank’s approach to risk management and ensures strong risk management practices across the organization. The Senior Director will support the transformation of Risk Management, including methodology design, process execution, risk metrics strategy, and technology enablement in a world of agentic AI. The role applies risk management and analytical skills to high-profile projects and helps maintain a sustainable, holistic risk profile while supporting the delivery of products and protecting customers.

The successful candidate will lead strategic change in Risk Management and communicate and influence partners across the company and at multiple organizational levels. The role requires strong problem-solving and analytical skills, attention to detail, process and project management capability, and the ability to turn quantitative and qualitative information and ambiguity into organized, transparent recommendations. The leader will work in a complex, highly regulated environment and help develop risk management frameworks and enterprise risk strategy.

This is a hybrid position. The employee is expected to follow Capital One’s hybrid policy regarding required on-site presence at the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One states that it will not sponsor new employment authorization applicants or provide immigration-related support for this position.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of risk management experience.
• At least 5 years of experience in financial services.
• At least 5 years of people management experience.
• Ability to lead a team through change and foster a culture of strong risk management.
• Collaborative, energetic, results-oriented, and entrepreneurial approach.
• Innovation-oriented approach to risk management.
• Ability to apply technology, analytics, and automation to support accurate second-line execution.
• Sound business judgment and ability to make rapid, complex decisions.
• Ability to influence and build consensus among peers and senior leaders using sound logic.
• Ability to identify and quickly resolve critical issues.
• Highly developed interpersonal, presentation, written, and oral communication skills, with leadership presence.
• Ability to communicate at all organizational levels and with external parties, including regulators and consultants.
• Knowledge of the financial-industry regulatory landscape and ability to interact with Federal banking regulators.

Nice To Haves

• At least 5 years of experience working with regulatory requirements governing risk management in financial services.
• At least 6 years of experience leading risk programs, projects, or initiatives across an organization.
• At least 10 years of experience in financial services or banking.
• At least 8 years of people management experience.

Responsibilities

• Lead the strategic transformation of Risk Management, including improvements to processes, strategies, methodologies, governance, and reporting.
• Synthesize information and elevate it to executive levels.
• Use data, metrics, and analysis to develop a comprehensive approach to monitoring process-improvement strategies as they progress through the organization.
• Manage ambiguity and drive clarity among the team, partners, and key stakeholders.
• Craft clear storylines that communicate findings, insights, and recommendations.
• Liaise and communicate directly with senior leadership to drive organizational action.
• Develop and maintain relationships with business leaders to improve decision-making around go-to-market strategy.
• Manage, mentor, and support the development of less experienced associates.
• Help lead internal initiatives, including recruiting, staffing, diversity and inclusion, and social activities.

Benefits

• Comprehensive health, financial, and other benefits supporting employee well-being; eligibility varies by employment status and management level.
• Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior