Senior Director, Enterprise Risk Management

Capital One • McLean, VA

3d • Hybrid

About The Position

Capital One is seeking a Senior Director to join its Enterprise Risk Management (ERM) organization and help transform Risk Management. ERM is part of the firm’s second line of defense, establishing the bank’s approach to risk management and promoting strong risk management practices across the organization. This role will help reimagine methodology design, process execution, risk metrics strategy, and technology enablement in a world of agentic AI. The Senior Director will apply risk management and analytical skills to high-profile projects that support Capital One’s stability and success, and help maintain a sustainable, holistic risk profile while enabling the delivery of products that protect customers.

The role calls for a seasoned risk management leader who can communicate and influence across the company, make grounded recommendations from quantitative and qualitative information, and guide change in a complex, highly regulated environment. The position is designated hybrid and follows Capital One’s hybrid policy for on-site presence at the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Listed annual salary ranges vary by location: Chicago, IL and Richmond, VA: $217,000–$247,700; McLean, VA: $238,700–$272,400; Riverwoods, IL: $217,000–$247,700.

Requirements

• Bachelor’s degree or military experience.
• At least 5 years of risk management experience.
• At least 5 years of experience in financial services.
• At least 5 years of people management experience.
• Seasoned risk management professional with strategic leadership skills and demonstrated effectiveness in a complex, highly regulated environment.
• Strong problem-solving and analytical skills, attention to detail, process and project management capability, and results-driven approach.
• Ability to work with quantitative and qualitative information and develop organized, transparent recommendations from ambiguity.
• Strong leadership, collaboration, and change-management skills; energetic, results-oriented, and entrepreneurial approach.
• Ability to use judgment and experience to make rapid, complex decisions and resolve critical issues.
• Ability to influence and build consensus among peers and senior leaders using sound logic.
• Highly developed interpersonal, presentation, and written and oral communication skills.
• Knowledge of the financial industry regulatory landscape and ability to interact regularly with Federal banking regulators.
• Able to work in a hybrid arrangement and meet the company’s on-site presence policy.
• Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position.

Nice To Haves

• At least 5 years of experience working with regulatory requirements governing risk management in financial services.
• At least 6 years of experience leading risk programs, projects, or initiatives across an organization.
• At least 10 years of experience in financial services or banking.
• At least 8 years of people management experience.
• Experience embracing technology, analytics, and automation to drive error-free execution from a second-line perspective.

Responsibilities

• Lead the strategic transformation of Risk Management.
• Identify opportunities to improve Risk Management processes and execute well-managed changes to strategies, methodologies, governance, and reporting.
• Synthesize and elevate information for executive audiences.
• Use data, metrics, and analysis to monitor process-improvement strategies as they progress through the organization.
• Manage ambiguity and drive clarity among the team, partners, and stakeholders.
• Create storylines that clearly communicate findings, insights, and recommendations.
• Liaise and communicate directly with senior leadership to move the organization to action.
• Develop and maintain relationships with business leaders to improve decision-making around go-to-market strategy.
• Manage, mentor, and support the development of less experienced associates.
• Help lead internal initiatives, including recruiting, staffing, diversity and inclusion, and social activities.
• Lead a team through change and promote a culture of strong risk management.
• Engage with Federal banking regulators, consultants, and other external parties as required.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior