Senior Director, Enterprise Quality Execution

Ashley Furniture Industries

2d

About The Position

Ashley Furniture is seeking a Senior Director of Enterprise Quality Execution to
own and drive our global quality improvement portfolio across domestic
manufacturing, third-party importation, and international manufacturing
operations.

If you're a strategic quality leader who thrives on delivering measurable
results and positioning organizations as industry leaders, this is your
opportunity to make a transformative impact at the world's most innovative
furniture company.

We're driven by a Massively Transformative Purpose: to inspire the love of home
and enrich the lives of those around us by being the most innovative and
competitive furniture company on the planet.

As Senior Director of Enterprise Quality Execution, you'll drive Ashley's
quality improvement initiatives spanning U.S. manufacturing, third-party
vendors, and international production teams. Transform quality improvement from
reactive problem-solving to proactive, disciplined execution that delivers
customer-facing results and positions Ashley as the industry leader.

Requirements

• Bachelor's degree in Engineering, Quality Management, Business Administration, or related field
• 10+ years in quality management, project portfolio leadership, or manufacturing operations
• Proven experience coordinating multi-site, cross-functional quality improvement initiatives
• Success managing direct teams and cross-functional teams for rapid project execution
• Strong background in corrective and preventative action (CAPA) methodologies
• Deep understanding of project portfolio management principles and systems
• Advanced stakeholder communication and cross-functional collaboration skills
• Expertise in process improvement, project closure assessment, and customer outcome measurement
• Ability to drive urgency, prioritize risk, and manage competing priorities
• Familiarity with manufacturing, retail, and global vendor environments
• Excellent analytical, organizational, and leadership skills

Nice To Haves

• Master's degree or MBA
• PMP, Six Sigma Black Belt, or Lean certification
• Experience in furniture manufacturing or consumer products

Responsibilities

• Own comprehensive quality improvement portfolio across domestic manufacturing, third-party importation, and international operations
• Manage project portfolio budgeting and quality improvement investment allocation
• Ensure robust project flow with consistent categorization by complexity and value
• Track closure speed, project outcomes, and quality improvements across all teams
• Coordinate regular review meetings with U.S. factories, vendor teams, and international quality teams
• Drive effective project prioritization, category management, and rapid execution
• Apply "Dirty Fingernail" philosophy—inspect what you expect through hands-on engagement
• Escalate urgent or high-impact quality concerns for rapid executive response
• Uphold rigorous corrective and preventative action (CAPA) methodologies throughout project lifecycles
• Resolve root causes to prevent recurrence, not just symptoms
• Oversee project closure ensuring significant, customer-facing quality improvements
• Drive competitive speed positioning Ashley as a leader in quality improvement efficacy
• Establish communication channels with retail partners to relay project progress and outcomes
• Develop dashboards and reporting for executive visibility into quality performance
• Work boundarylessly across departments, geographies, and partners
• Influence manufacturing teams, third-party vendors, and retail support teams
• Manage quality project leaders with coaching and mentorship
• Build capabilities in formal project management and quality disciplines
• Foster leadership culture where teams take ownership of quality outcomes

Benefits

• Competitive senior leadership compensation with performance bonus and long-term incentives
• Comprehensive benefits: health, dental, vision, life insurance, disability coverage
• 401(k) with company match
• Professional development and continuing education support
• Career growth in a growth-focused organization
• Global impact across domestic and international operations

What This Job Offers

• Job Type: Full-time
• Career Level: Director