Senior Director, Enterprise AI

7-Eleven • Irving, TX

2d

About The Position

7-Eleven is on a multi-year journey to become an AI-first retailer — embedding intelligence into every store, every customer interaction, every enterprise decision, and every line of code we ship. We are seeking a Senior Director, Enterprise AI to lead the design, engineering, and scaling of the AI platforms that power that transformation. This is a builder's leadership role. It combines AI strategy, product innovation, and hands-on engineering leadership, with end-to-end accountability for delivering production-grade AI systems across four frontiers: AI for Customer (Agentic Commerce), AI for Stores, AI for Enterprise, and AI for SDLC. You will own the roadmap from real-time, edge-based decisioning in stores to agentic, personalized commerce for millions of customers — while modernizing how 7-Eleven's own engineering organization builds software with AI.

Requirements

• 12–15+ years in AI/ML engineering, data platforms, or advanced analytics, with proven delivery at scale.
• Strong track record building production AI systems and platforms — including GenAI and agentic AI.
• Deep knowledge of ML, GenAI, MLOps/LLMOps, and cloud ecosystems (Azure, AWS, GCP).
• Experience with AI-assisted software development and modern SDLC tooling.
• Ability to operate as both a hands-on technologist and a strategic leader.

Nice To Haves

• Retail, multi-site, or customer-centric environment experience preferred.

Responsibilities

• Define and execute a multi-year enterprise AI roadmap aligned to customer, store, enterprise, and engineering priorities.
• Identify and scale high-impact use cases across all four pillars.
• Translate emerging capabilities (GenAI, agentic AI, predictive analytics, computer vision) into practical, production retail solutions.
• Own end-to-end AI engineering delivery: architecture → production → scale.
• Build and operate enterprise AI platforms — data pipelines, MLOps/LLMOps, real-time inference, agent orchestration, and GenAI tooling.
• Enable edge and real-time AI for in-store and customer-facing applications.
• Integrate AI into core systems (POS, mobile, loyalty, supply chain, enterprise platforms).
• Establish standards for scalability, reliability, and performance.
• Scale AI across thousands of stores and millions of customer interactions.
• Drive measurable outcomes across revenue, efficiency, and productivity.
• Establish KPIs for adoption, performance, and ROI across each pillar.
• Implement responsible AI frameworks covering risk, compliance, data privacy, and security.
• Ensure enterprise-grade governance across all AI systems and agents.
• Build and lead a high-performing AI engineering organization.
• Partner across IT, Digital, Product, and Operations to drive adoption.
• Influence executive stakeholders and embed AI into core business strategy.

Benefits

• For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
• For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed