Senior Director, Engineering - ICM

CaptivateIQ
•$237,440 - $373,630

About The Position

As Senior Director of Engineering for Incentive Compensation Management (ICM), you will lead the engineering organization behind CaptivateIQ’s flagship product, which customers rely on to pay teams accurately and motivate performance. You will lead managers across multiple teams and set the technical direction for making ICM AI-native while protecting the accuracy and trust customers depend on. The role combines product thinking, technical leadership, and organization building. You will partner with Product, Design, go-to-market teams, and executive leadership to turn ambiguous opportunities into scalable products, while shaping the engineering culture and structure needed to deliver them. You will own ICM engineering strategy, guide product evolution and architecture, develop leaders and teams, and drive execution across functions. The position also includes participating in an on-call rotation to provide after-hours support, resolve critical issues, and maintain system uptime.

Requirements

  • 15+ years of software engineering experience.
  • 6+ years leading managers and multi-team engineering organizations.
  • Track record of building and scaling high-performing teams.
  • Experience owning products end to end and scaling existing systems.
  • Hands-on experience shipping AI/ML-powered product features, ideally LLM-based, including measuring and maintaining their quality.
  • Strong technical instincts across product architecture, infrastructure, reliability, and developer experience.
  • Experience partnering closely with Product and Design, with a focus on customer outcomes beyond engineering.
  • Ability to create clarity for teams in fast-moving, ambiguous environments.
  • Strong communication and stakeholder management skills, including experience working with executive leadership.

Nice To Haves

  • Experience applying AI to improve how engineering teams work.
  • Experience in enterprise B2B SaaS, finance or compensation systems, or other domains where calculation accuracy and auditability matter.

Responsibilities

  • Own the engineering strategy for ICM, aligned with company priorities, customer needs, and long-term platform direction.
  • Identify product opportunities and guide product evolution, including thoughtful applications of AI to create differentiated customer workflows.
  • Determine where AI can create customer value in plan design, calculation, and payout workflows, and build quality and evaluation practices that make AI features trustworthy.
  • Recruit, grow, and inspire engineering managers and senior technical leaders.
  • Build a culture of ownership, velocity, and continuous improvement.
  • Design team structures and processes that evolve with product maturity.
  • Guide architecture decisions that balance speed, scalability, reliability, and maintainability.
  • Stay close enough to engineering work to identify risks, challenge assumptions, and raise quality across the organization.
  • Create alignment and clear priorities across Engineering, Product, Design, and go-to-market teams.
  • Make thoughtful tradeoffs and help teams move quickly while maintaining a high quality bar.
  • Participate in an on-call rotation to provide after-hours support, resolve critical issues, and maintain system uptime.

Benefits

  • 100% coverage for medical, dental, and vision for all full-time employees, with roughly 75% coverage for dependents.
  • Flexible vacation days and quarterly mental health days.
  • Annual stipends for professional development and caretaking needs.
  • Annual work anniversary bonuses that grow with tenure.
  • A 401(k) plan for US employees.
  • Latest Apple hardware.
  • Active Employee Resource Groups (ERGs) supporting an inclusive community and diversity, equity, and inclusion goals.
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