Senior Director, Enablement Solutions

Kansas University Endowment Association•Lawrence, KS

11d

About The Position

The Senior Director, Enablement Solutions is a trusted internal strategic advisor and solution consultant to executive leadership and business stakeholders across KU Endowment’s advancement organization. The role assesses complex business challenges through structured discovery, identifies opportunities for improvement, and designs practical solutions that strengthen fundraising effectiveness, stakeholder experience, organizational efficiency, and business outcomes. It works across strategy, fundraising, business processes, technology, Salesforce, data, organizational change, and enablement, serving executive and advancement leaders, fundraisers, process owners, academic stakeholders, and enterprise partners. The role guides work from business challenge through discovery, diagnosis, business case, prioritization, solution design, implementation, adoption, and measurable outcomes. The position advises executives and stakeholders, maps processes and systems, diagnoses root causes, and translates needs into requirements and desired outcomes. It provides business-facing Salesforce and technology strategy, develops business cases and solution roadmaps, and partners with IT, product owners, Salesforce teams, data and analytics teams, and business leaders. It also supports change readiness, communications, training, adoption, feedback, executive sponsorship, and measurement, while providing strategic oversight for complex cross-functional initiatives. The successful candidate embraces KU Endowment’s core values: passion for KU, partnership with donors, perpetual support for KU, and a people-centered approach. The job operates in a professional office environment and is largely sedentary, with some filing and occasional movement of files. It involves frequent communication with donors, colleagues, students, and the general public, and minimal travel that may include evenings, weekends, and overnight trips. KU Endowment provides reasonable accommodation to qualified individuals to perform essential job functions.

Requirements

Bachelor’s degree required.
8–15+ years of progressively responsible experience.
Experience in management consulting, sales, sales engineering, solution consulting, business transformation, strategy, revenue operations, fundraising operations, Salesforce consulting, enterprise technology, or comparable work.
Experience working with senior executives and leading complex cross-functional initiatives.
Demonstrated success translating business needs into technology-enabled solutions.
Valid driver’s license.
Access to reliable transportation for work-related travel between multiple locations.
Ability to respond quickly and effectively to directions and safety hazards.
Ability to communicate effectively with others.
Ability to observe details at close range.
Ability to move files, open filing cabinets, and bend or stand as necessary.
Ability to lift up to 20 pounds.

Nice To Haves

Higher education, healthcare, nonprofit, fundraising, or another complex enterprise environment experience.
Salesforce or enterprise CRM experience.
Salesforce certification or consulting experience.
A degree in Business, Finance, Marketing, Information Systems, Computer Science, Organizational Development, Communications, Nonprofit Management, Higher Education Administration, or a related discipline.

Responsibilities

Serve as a trusted advisor to executive leadership and senior business stakeholders.
Build relationships across Advancement, academic leadership, finance, IT, marketing, analytics, and other enterprise functions.
Translate complex operational and technology concepts into clear executive-level recommendations.
Facilitate difficult conversations and align stakeholders with competing priorities.
Conduct stakeholder interviews and discovery workshops.
Map current-state processes, systems, roles, data flows, and decision points.
Identify pain points, redundancies, bottlenecks, risks, and opportunities; distinguish symptoms from root causes.
Define business requirements, desired outcomes, and dependencies across people, process, technology, data, and governance.
Ensure technology enables the solution rather than defines it.
Serve as a business-facing Salesforce and technology strategist for Advancement.
Translate opportunities into business cases for executive decision-making, including recommended solutions, alternatives, investments, risks, dependencies, benefits, value realization, and implementation roadmaps.
Partner with IT, product owners, Salesforce teams, data and analytics teams, and business leaders to create actionable technology and business solution roadmaps.
Lead stakeholder readiness, change impact assessment, communications, training strategy, adoption planning, user feedback, executive sponsorship, resistance management, and measurement.
Work with the Project Management team to provide strategic oversight for complex cross-functional initiatives.
Communicate business problems, options, recommendations, investments, and expected outcomes to executives; synthesize findings and recommendations for business stakeholders; explain benefits to fundraisers; translate needs for technology teams; and establish solution scope, decision frameworks, and success measures for project teams.