Senior Director, E-commerce & Customer Enablement

LexisNexis UK•Raleigh, NC
•$156,700 - $290,900

About The Position

This role provides leadership for large-scale engineering teams while driving technical strategy, innovation, and delivery excellence. The Senior Director will partner with stakeholders, customers, and engineering leaders to develop resilient teams, advance product strategy, and deliver impactful technology solutions that support business goals. LexisNexis Legal & Professional, which serves customers in more than 150 countries with employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our teams combine deep domain expertise with advanced technology to help legal professionals work more effectively and make better decisions.

Requirements

  • Excellent knowledge and experience in project planning and management tools
  • Experience in staff resourcing and management, including partnering and offshoring resourcing models
  • Demonstrate excellent organizational skills when dealing with multiple priorities, and be able to think analytically
  • Expert in development languages, including JAVA/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, Windows, UNIX and .Net
  • Natural problem solver and able to take a lead in collaborating to resolve issues
  • Excellent communication skills and the ability to convey information clearly to a wide audience
  • Very proficient in database technology, design and manipulation, optimization, and best practice

Responsibilities

  • Leading large offshore resources to solve complex business needs
  • Developing leaders to build a resilient leadership team, encouraging new ideas from staff to foster improvements through innovations
  • Making long or short-term decisions on Product developments as they relate to overall strategy
  • Having overall management accountability, including performance management, hiring, and coaching of staff
  • Ensuring teams are knowledgeable in the critical aspects of their roles, and providing clear feedback and training opportunities
  • Writing advanced complex code for computer systems, acting as a senior source of expertise, performing reviews, and leading development
  • Leading Technical strategy and direction, and participating in the development and evolution of architecture
  • Working directly with customers and end-users, and providing design input across a product

Benefits

  • Shared parental leave
  • Study assistance
  • Sabbaticals
  • Annual incentive bonus
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