Senior Director, Device Platform Engineering

Hello Heart
$220,000 - $238,000

About The Position

Hello Heart is an AI company focused on heart health, building a platform that predicts and prevents cardiac events. Their tool uses medical devices and tips to help users build healthy habits. The Senior Director, Device Systems Engineer will lead the technical work related to devices, encompassing building, testing, and fixing devices. This role involves collaboration with hardware and software teams to ensure product functionality and will heavily involve supporting the factory in device production and testing. The ideal candidate is a strong problem-solver and collaborator.

Requirements

  • Strong fluency using AI tooling to improve engineering planning, technical analysis, workflow automation, test development, documentation, and operational execution.
  • 12+ years of experience developing connected hardware, embedded systems, or medical device products, including experience taking products from concept through commercialization and sustaining.
  • Strong embedded systems, electronics, systems engineering, and product architecture experience.
  • Experience with connected device development, including hardware, firmware, connectivity, manufacturing validation, production readiness, and field performance.
  • Experience with engineering validation testing, design validation testing, production validation testing, production ramp, and sustaining engineering.
  • Experience working directly with contract manufacturers, suppliers, engineering partners, and manufacturing teams.
  • Strong program leadership, executive communication, and technical decision-making skills.
  • Experience building scalable device platforms, not just individual products.
  • Experience operating in regulated or quality-driven environments, preferably medical device, digital health, healthcare technology, or another high-reliability hardware category.
  • Experience with product lifecycle management, issue tracking, manufacturing test, quality systems, and engineering documentation tools.

Responsibilities

  • Own one of Hello Heart’s device product lanes from concept through end-of-life.
  • Serve as the technical systems owner across hardware, firmware, manufacturing, validation, connectivity, and field performance.
  • Lead cross-functional execution across Engineering, Product, Hardware Operations, Supply Chain, Quality, Regulatory, Clinical, Manufacturing, and external partners.
  • Drive executive-level tradeoff decisions across performance, reliability, manufacturability, cost, schedule, quality, and member experience.
  • Lead product planning, execution reviews, risk management, and milestone delivery.
  • Partner with suppliers, engineering firms, and contract manufacturers to deliver high-quality devices at scale.
  • Develop and improve manufacturing diagnostics, calibration, production testing, factory automation, and traceability.
  • Lead root-cause investigations across hardware, firmware, manufacturing, cloud systems, suppliers, and field data.
  • Use artificial intelligence and automation to improve engineering productivity, technical decision-making, manufacturing readiness, and operational execution.
  • Mentor engineers and build organizational capability across Hello Heart’s device platform.

Benefits

  • Equity
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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