Senior Director – Defined Contribution Consultant & Project Delivery Team Lead

WTW•Bloomington, MN

6d•$110,000 - $205,000

About The Position

This role combines senior defined contribution (DC) consulting expertise with national delivery leadership. You will lead complex client engagements while driving consistent, high-quality delivery across a portfolio of DC projects. You will serve as both a trusted advisor to clients and a leader of delivery teams, ensuring strong outcomes, operational excellence, and scalable delivery.

Requirements

Senior defined contribution (DC) consulting expertise
National delivery leadership experience
Experience leading complex client engagements
Experience driving consistent, high-quality delivery across a portfolio of DC projects
Experience serving as a trusted advisor to clients
Experience leading delivery teams
Experience with vendor strategy, fee benchmarking, and RFPs
Experience developing and supporting business opportunities
Experience with sales and cross-solution initiatives
Experience ensuring seamless transition from sales to delivery
Experience maintaining consistent execution across teams
Experience reviewing, finalizing, and presenting client deliverables
Experience leading coordination across teams for consistent project delivery
Experience planning and deploying resources across a national delivery model
Experience optimizing utilization and team effectiveness
Experience building and managing high-performing teams
Experience partnering with leadership to deliver against business objectives
Experience establishing and applying delivery standards, tools, and playbooks
Experience ensuring high-quality client outcomes
Experience translating firmwide standards into practical application
Experience supporting training and capability development
Experience enabling delivery of new solutions and offerings
Experience overseeing project governance, including scope, timelines, budgets, and quality standards
Experience anticipating and resolving project risks and escalations
Experience monitoring financial performance, including budgets and billing
Experience tracking and reporting key metrics

Responsibilities

Serve as a senior advisor on defined contribution plan design, governance, compliance, and administration
Lead large, complex client engagements, including vendor strategy, fee benchmarking, and RFPs
Develop and support business opportunities, including contributing to sales and cross-solution initiatives
Ensure seamless transition from sales to delivery and maintain consistent execution across teams
Review, finalize, and present client deliverables with a focus on quality and impact
Lead coordination across teams to ensure consistent, high-quality delivery of defined contribution projects
Plan and deploy resources across a national delivery model, optimizing utilization and team effectiveness
Build and manage high-performing, leveraged teams to support complex project delivery
Partner with leadership to deliver against business objectives, including client outcomes, team performance, and growth priorities
Establish and apply delivery standards, tools, and playbooks to drive consistency and efficiency
Ensure high-quality client outcomes through adherence to established quality standards and continuous improvement
Translate firmwide standards into practical application within project delivery
Support training and capability development aligned to client and business needs
Enable delivery of new solutions and offerings in response to evolving client priorities
Oversee project governance, including scope, timelines, budgets, and quality standards
Anticipate and resolve project risks and escalations, including complex delivery challenges
Monitor financial performance, including budgets and billing, and address variances as needed
Track and report key metrics, including financial realization and delivery performance