Senior Director, Data Science & Personalization

Sprouts Farmers Market • Phoenix, AZ

2d

About The Position

The Senior Director, Data Science & Personalization provides leadership for Sprouts’ data science, machine learning, insights, and personalization capabilities. This role sets the vision and strategy for how advanced analytics and data-driven decisioning power personalized customer experiences and business growth across the organization. This leader is accountable for driving measurable business outcomes and ensuring Sprouts continues to build a durable competitive advantage through data.

Requirements

• 12+ years of experience in data science, analytics, or related quantitative disciplines.
• 7+ years of experience leading and developing leaders and managers.
• Proven success deploying machine learning and advanced analytics solutions at scale.
• Strong background in statistics, experimentation, predictive modeling, and applied analytics.
• Demonstrated ability to influence executive stakeholders and drive enterprise-level change.
• Exceptional communication and leadership skills.

Nice To Haves

• Experience in retail, grocery, eCommerce, or consumer‑focused industries.
• Deep experience with personalization, recommendation systems, or decisioning platforms.
• Familiarity with modern cloud-based data and machine learning ecosystems.
• Advanced degree in Data Science, Computer Science, Statistics, or a related field.

Responsibilities

• Refine and own the enterprise data science and personalization vision, strategy, and roadmap in partnership with VP and Chief Customer Officer.
• Identify and prioritize the highest-value opportunities to apply machine learning, predictive analytics, and experimentation to drive customer engagement and revenue growth.
• Balance near-term business impact with long-term capability building and scalability.
• Serve as a senior thought leader on how data science can accelerate customer and enterprise value.
• Provide oversight and direction on machine learning models and analytical solutions development.
• Ensure models and solutions are robust, measurable, and continuously improved.
• Partner with IT leadership and Data Engineering to ensure scalable architecture, tools, and platforms support advanced analytics and personalization efforts.
• Guide the organization’s agile pod model for testing personalization ideas.
• Ensure fast, rigorous tests tied to clear business outcomes and rooted in customer insights and analytics.
• Leverage standardized and automated measurement to identify winning tests with stats sig confidence.
• Govern experiment flow so learnings become always‑on capabilities.
• Lead and develop Data Science, Analytics and Insights teams.
• Establish clear expectations for leadership effectiveness, technical excellence, and business impact.
• Build succession plans and a strong talent pipeline to support current and future growth.
• Foster a culture of accountability, curiosity, and continuous improvement.
• Act as a senior strategic partner to leaders across the organization.
• Translate complex analytical concepts into clear, compelling business narratives.
• Ensure tight alignment within group between Data Science, Analytics and, Insights, as well as collaboration with marketing, merchandising, Finance and IT.
• Establish organizational standards for model governance, documentation, monitoring, and ethical data usage.
• Ensure data science efforts comply with privacy, security, and regulatory requirements.
• Oversee vendor relationships and selectively engage partners where acceleration is needed.

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!
• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays
• DailyPay - access earned wages before payday

What This Job Offers

• Job Type: Full-time
• Career Level: Senior