Senior Director, Contracting

Progyny, Inc.•New York, NY

5d•$180,000 - $195,000•Hybrid

About The Position

Progyny is seeking a Senior Director of Contracting to lead and scale its end-to-end contracting function across client, provider, channel partner, and vendor agreements. This role is responsible for establishing operational excellence, driving consistency and quality in contract execution, and ensuring a seamless experience for internal stakeholders. The Senior Director will lead a team of contracting professionals responsible for contract review within their areas of expertise, while directly overseeing complex agreements, contracting processes, and governance. This individual will serve as the central point of accountability for contracting operations and as a key partner to cross-functional stakeholders across Legal, Sales, Business Development, Network Management, Finance, and Operations. This is a highly visible role requiring both strategic leadership and strong operational execution.

Requirements

10+ years of experience in contracting, legal operations, or a related function within healthcare
5+ years of people leadership experience, including managing managers or senior individual contributors
Deep experience managing multiple contract types within the healthcare space (e.g., client/customer, vendor, partner agreements)
Strong understanding of contract structures, negotiation strategies, and risk management
Experience with contract lifecycle management systems (e.g., Ironclad)
Candidates must be based in the United States.
Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

Nice To Haves

Proven track record of building or scaling contracting or deal desk functions
Experience partnering closely with Legal and executive stakeholders
Strong operational mindset with the ability to translate strategy into execution
Experience developing templates, playbooks, and contracting governance frameworks

Responsibilities

Own and evolve the end-to-end contracting function across all agreement types (client, provider, vendor, and partner)
Design, implement, and continuously improve scalable contracting processes, governance, and service models
Establish clear SLAs, prioritization frameworks, and performance metrics for contracting activities
Drive operational excellence across the full contract lifecycle, from intake through execution
Oversee and optimize the contract lifecycle management system (Ironclad), including workflows, intake processes, templates, and reporting
Ensure accurate tracking, visibility, and reporting on contract volume, cycle times, and bottlenecks
Identify and implement system enhancements to improve efficiency and user experience
Lead, mentor, and scale a team of contracting professionals aligned to specific areas of expertise
Establish clear roles, responsibilities, and performance expectations across the team
Foster a high-performing, solutions-oriented team culture focused on quality, consistency, and partnership
Ensure effective resource allocation across competing priorities and business needs
Review, structure, and negotiate complex or high-impact agreements across all contract types
Ensure alignment with company risk tolerance, legal standards, and commercial objectives
Partner closely with Legal on non-standard terms, escalations, and evolving risk frameworks
Own the development and continuous improvement of contract templates, playbooks, and standard language
Partner with subject matter experts (Legal, Compliance, Finance, etc.) to ensure accuracy and relevance
Drive standardization to reduce cycle times and improve negotiation outcomes
Ensure appropriate governance, review, and approval processes for all template updates
Serve as the internal face of contracting and a trusted advisor to cross-functional partners
Build strong relationships with stakeholders across Sales, Provider Relations, Partnerships, Legal, Finance, and Operations
Provide guidance, training, and transparency on contracting processes, expectations, and timelines
Proactively identify friction points and drive solutions that improve the overall contracting experience

Benefits

Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally and a mentorship program
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office