Senior Director, Consumer Platform

Pfizer • New York City, NY

10d • Remote

About The Position

As the Obesity Platform owner, you’ll own the entire patient journey end to end, enrollment, commerce, loyalty, HCP experience, with a mandate to make starting and staying on treatment as effortless as anything else in a person's life. There's no roadmap to inherit here, there's one to write, backed by a launch that will shape how an entire category thinks about the consumer experience. This is a builder's role, for someone who wants their product decisions to be the reason people actually stay on their medicine.

Requirements

• Bachelor's degree required; MBA or advanced degree preferred
• 12+ years of experience in digital consumer products, e-commerce, or platform leadership, including direct revenue or P&L accountability
• Proven track record building or scaling a consumer-facing digital platform or e-commerce business
• Experience partnering with product and engineering teams to ship consumer-facing features against a roadmap
• Permanent work authorization in the United States.

Nice To Haves

• Merchant-style experience running an e-commerce business, not only a marketing function around one
• Healthcare or wellness-space experience preferred
• Experience with CRM and loyalty platforms and with vendor and partner management at scale

Responsibilities

• End-to-end customer journey and digital experience strategy
• Consumer platform functionality, product roadmap, and feature prioritization
• Enrollment and patient experience
• Pharmacy and fulfillment relationships that get therapy into patients' hands
• Commerce model and experience optimization
• CRM and loyalty strategy and execution for consumers
• Vendor and technology partner relationships that power the platform
• HCP platform experience and navigation to content
• Represent platform strategy, roadmap, and performance to senior Pfizer leadership

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director