Senior Director, Commercial Excellence (Princeton Hybrid)
About The Position
The Senior Director, Commercial Excellence is a leadership role advancing commercial and organizational effectiveness and strategic execution across the Nephrology, Immunology & Rare Diseases (NIRD) Business Unit. The role serves as a strategic partner and Chief of Staff to the SVP and Business Unit Head, NIR, driving cross-functional alignment, commercial capability development, business planning, operational excellence, and enterprise-wide initiatives. The position leads development and implementation of a multi-year Commercial Excellence roadmap covering strategic planning, launch readiness, field and marketing effectiveness, capability building, and business operations. It partners with Commercial, Medical Affairs, Market Access, Insights & Analytics, Finance, PBS, Legal, Compliance, and other stakeholders to establish effective commercial practices and execute business priorities. The successful candidate brings strategic and operational leadership, commercial acumen, and an understanding of the pharmaceutical value chain to support sustainable growth and organizational excellence.
Requirements
- Bachelor's degree required.
- At least 10 years of progressive experience in the pharmaceutical, biotech, or healthcare industry.
- Multifunctional experience spanning commercial strategy, brand marketing, commercial operations, business planning, and/or commercial excellence.
- Demonstrated success leading cross-functional strategic initiatives and organizational transformation efforts.
- Proven experience building organizational capabilities, implementing process improvements, and driving measurable business outcomes.
- Deep understanding of the pharmaceutical commercial business model and value chain.
- Strong business acumen, financial literacy, forecasting, and resource planning capabilities.
- Ability to drive alignment and execution within complex matrix organizations.
- Expertise in commercial analytics, KPI development, and data-driven decision-making.
- Exceptional leadership, communication, influencing, and stakeholder management skills.
- Strong project and portfolio management capabilities.
Nice To Haves
- MBA or advanced degree.
- Experience supporting specialty, rare disease, nephrology, immunology, or highly complex therapeutic areas.
- Experience serving as a strategic advisor or Chief of Staff to senior executives.
Responsibilities
- Serve as strategic advisor and Chief of Staff to the SVP and Business Unit Head, NIR.
- Lead or support business unit governance, leadership team meetings, and strategic planning cycles, ensuring alignment on priorities, decisions, risks, and execution.
- Facilitate cross-functional collaboration and accountability for critical business initiatives and enterprise priorities.
- Develop executive-level communications, presentations, and updates for senior leadership and stakeholders.
- Develop and execute a Commercial Excellence roadmap aligned with business unit objectives and portfolio needs.
- Identify and implement capabilities, frameworks, tools, and processes to improve commercial performance, customer engagement, and organizational effectiveness.
- Lead strategic initiatives that improve business agility, simplify execution, and strengthen commercial decision-making.
- Partner with Finance and Business Unit leadership on budgeting, forecasting, resource allocation, and investment decisions.
- Manage strategic vendor relationships and external partnerships for effective commercial execution.
- Ensure governance, compliance, and operational discipline across commercial initiatives.
- Establish and lead an integrated approach to strategic brand planning across the NIR portfolio.
- Provide teams with strategic planning frameworks, tools, governance, and best practices.
- Partner with cross-functional teams on launch planning and readiness for new indications, products, and lifecycle management initiatives.
- Develop and oversee KPIs, performance dashboards, and business reviews to measure progress against strategic objectives.
- Identify opportunities to improve commercial productivity, operational efficiency, revenue growth, and return on investment.
- Establish processes and frameworks that enhance field force effectiveness, omnichannel engagement, and customer experience.
- Partner with Commercial Leadership, PBS, and Field Training & Development to identify future-state competencies.
- Design and implement learning programs, development experiences, and career pathways to strengthen organizational capabilities.
Benefits
- Comprehensive medical, dental, vision, and prescription drug coverage.
- Company-provided basic life insurance and accidental death and dismemberment insurance.
- Short-term and long-term disability insurance.
- Tuition reimbursement.
- Student loan assistance.
- Generous 401(k) match.
- Flexible time off.
- Paid holidays.
- Paid leave programs.
- Other company-provided benefits.
- Incentive opportunity.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
