Senior Director, Commerce Hub Go To Market

Fiserv•Alpharetta, GA

4d•Onsite

About The Position

The Director, Global Commerce Hub Acquiring, will have significant responsibility in delivering the continued growth of Commerce Hub as Fiserv’s global acquiring entry point. This leader will play a critical role in evolving our end-to-end product commercialization and readiness from sales and marketing to integration to boarding to reporting. This leader will drive alignment across global and regional teams to enable consistent pricing, positioning, and selling of Commerce Hub worldwide, while accounting for local market needs. This is a highly visible, transformation‑oriented role.

Requirements

10 years of experience in Product Management or Payment Consulting
Product management experience in the payments industry, especially eCommerce or omnichannel commerce
8+ years of experience delivering large programs or initiatives, especially in an international setting
8+ years of experience working with medium-to-large corporations as clients
7+ years of experience with Confluence, Jira, or other similar tools
8+ years of experience using Microsoft Office products, including Excel, PowerPoint, SharePoint, Co-Pilot.
Bachelor’s degree or equivalent combination of education, related experience and/or military experience

Responsibilities

Define and lead development of product go-to-market (GTM) strategies to rapidly enable and maintain Commerce Hub as the single global acquiring entry point for Fortune 1000 global clients
Drive and roll out a fundamentally new GTM approach across multiple stakeholder groups, shifting from historically region‑owned models (e.g., US, EMEA, APAC, LATAM) to a coordinated, globally led strategy.
Lead large, cross-functional initiatives to support Commerce Hub’s adoption and geographic expansion, across Product, Pricing, Sales, Marketing, Enablement, Finance, Legal, and Regional Markets.
Develop globally consistent pricing, packaging, and value propositions, with structured localization where required.
Ensure the end-to-end experience for the product, including documentation, boarding, processing, billing, reporting, and servicing are in place and effective
Effectively communicate progress against initiatives and challenges, and outline solutions/recommendations to senior stakeholders
Drive the resolution of issues throughout the process including problem identification, root cause analysis, issue resolution and client communication

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.