Senior Director Clinical Services DRS
About The Position
Marrakech, Inc. is seeking a passionate, experienced Senior Director of Clinical Services to provide strategic leadership for our DMHAS-funded Residential Services programs, including Young Adult Services (YAS), community-based supports, and the Mental Health Waiver Program. This senior leadership role is responsible for ensuring the delivery of high-quality, trauma-informed, recovery-oriented services that empower individuals to achieve greater independence, stability, and success in the community. This position is ideal for a strong clinical leader who excels in program development, staff supervision, quality improvement, and systems management while fostering a culture of recovery, person-centered care, and trauma-informed practice.
Requirements
- Associate’s Degree in a related field and a minimum of three (3) years of residential behavioral health experience.
- At least one (1) year of supervisory experience in the behavioral health field.
- Experience working within a trauma-informed program.
Nice To Haves
- Bachelor’s Degree in a related field.
- Experience working with young adults in residential or transitional living settings.
- Knowledge of psychiatric disabilities and Autism Spectrum Disorders.
- Familiarity with DMHAS-funded services and behavioral health regulations.
- Experience with quality improvement, program development, and performance monitoring
Responsibilities
- Provide strategic leadership and clinical direction across DRS and YAS programs.
- Promote trauma-informed, recovery-oriented services for young adults and adults with behavioral health needs.
- Partner with senior leadership to develop, implement, and evaluate programs and services.
- Lead admissions processes and collaborate with DMHAS and West Haven Community Mental Health Center (WH CMHC) regarding referrals, admissions, and transitions.
- Supervise the Director of Community Services and YAS Case Managers.
- Provide clinical guidance, coaching, training, and performance management.
- Develop and maintain staff competencies in trauma-informed care, behavioral support, and person-centered practices.
- Create and deliver training programs on behavioral health, ARC trauma-informed practices, and documentation standards.
- Monitor documentation, ETO/DDAP reporting, outcomes, and service quality.
- Ensure compliance with DMHAS, CARF, and agency standards.
- Conduct audits, review data, identify trends, and implement quality improvement initiatives.
- Oversee accurate and timely completion of assessments, treatment plans, progress notes, and case management documentation.
- Serve as a liaison with psychiatrists, clinicians, therapists, nurses, and community providers.
- Participate in clinical reviews, case conferences, and interdisciplinary team meetings.
- Support the development of recovery-oriented programming that promotes life skills, independence, and community inclusion.
Benefits
- Paid time off (PTO) and Dedicated Sick Time
- Paid Holidays
- New Year’s Day
- Martin Luther King, Jr. Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving
- Christmas
- Paid and Unpaid Leave for: Bereavement, Jury Duty, Disaster Relief Volunteer, Family and Non-FMLA Medical Leave, Military Leave
- Employer-Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
- External Employee Assistance Program (EAP) (for full time employees)
- 401K and Profit Sharing Plan
- Educational Benefits, Including: DSP Credentialing through the NADSP, Tuition Reimbursement, Tuition discounts at local colleges and universities
- Access to Various Voluntary Insurances and Benefits
- Staff Recognition Program
- Other Financial Benefits, Including but not limited to: Dayforce Wallet (On-Demand Pay), Marrakech’s Homeownership Program, Perfect Attendance Bonus Program, Recruitment Referral Bonus, Other Corporate Discount Programs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
