Director, Clinical Services

DaVita Kidney Care
Hybrid

About The Position

Over the last decade, DaVita set out to be the world's greatest dialysis company, and over the next decade, they are poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through their commitment to training, growth and quality, they consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally. This role involves regional travel up to 50% of the time, with availability for evening and weekend work as needed, and an on-site presence in facilities 2-3 days per week.

Requirements

  • Active Registered Nurse / RN License required
  • Associate Degree in Nursing (ASN) or Bachelor's Degree in Nursing (BSN) or related field.
  • Minimum of 8-10 years of clinical experience, with at least 4 years in a leadership role.
  • Strong knowledge of regulatory requirements and quality improvement processes.
  • Excellent communication and leadership skills.
  • Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook

Nice To Haves

  • Bachelor's or Master's Degree Nursing, Healthcare Administration, or related field.
  • Experience in dialysis or nephrology.
  • Certification in healthcare quality or patient safety.
  • Experience managing remote teammates.

Responsibilities

  • Drive accountability with Clinical Services Managers to their core safety responsibilities; ensure timely completion of Safety Snapshots.
  • Provide on-site support for large safety issues or Immediate Jeopardy surveys (CMS + CLUE).
  • Drive accountability with MCS team to performance outcomes.
  • Coach MCS where underperforming or struggling with difficult relationships.
  • Create space for regular development conversations; advocate for TM growth opportunities/succession planning.
  • Drive prioritized process execution for opportunity areas in partnership with Operations & Home leaders.
  • Resource priorities by largest value to clinical excellence.
  • Rally MCS team across Division to drive clinical outcomes/safety for all modalities.
  • Collaborate with Operations leaders to drive accountability where appropriate.
  • Lead Division’s Clinical Landscape/strategic alignment on outcomes/quality/safety in partnership with DVP.
  • Execute rollout of clinical initiatives/action plans; ensure accountability/measurable outcomes.

Benefits

  • Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Family resources, EAP counseling sessions, Headspace®, backup child and elder care, maternity/paternity leave
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