Senior Director, Channel Excellence Management

the LEGO Group • Boston, MA

1d • $237,477 - $356,215 • Hybrid

About The Position

The LEGO Group is seeking a Senior Director, Channel Excellence Management to lead the next phase of their growth journey by turning strategy into measurable commercial impact. This role is based in Boston (US) or Billund (Denmark). The Channel Excellence Management function exists to unlock incremental sales growth in priority channels by ensuring global channel strategy translates into simple, actionable plans and strong execution across markets.

Requirements

• Proven experience and a consistent track record of delivery and leadership in a commercial role within Sales, Retail, or Omni-channel environments.
• Extensive and current perspective of sales excellence and customer success, with deep understanding of retail, eComm, and marketplace dynamics.
• Strong ability to translate strategy into simple, executable actions that produce quantifiable outcomes in-market.
• Strong team leadership experience within matrix organizations, with experience enabling and influencing.
• Excellent partner management with the ability to operate at C-suite level, influencing across functions and leading focused, high-impact initiatives.
• Strategically strong with a pragmatic, determined approach, able to prioritize ruthlessly and simplify complexity.
• Demonstrated ability to drive commercial impact and transformation, with a clear focus on value creation and return on investment.
• Strong analytical skills & business acumen, capable of using data to guide decisions and prioritization.
• Is a role model for diversity & inclusion, with openness to challenge status quo and bring new perspectives.
• Mobility & willingness to travel (up to 20 days per year).

Responsibilities

• Enabling Market Group and Business Unit colleagues in advancing the LEGO Group Channel Strategy by translating strategy into clear actions that drive execution in-market (e.g., translating channel priorities into specific retail execution standards, marketplace activation approaches, and in-store programs that deliver measurable uplift).
• Driving sales growth through focused omni-channel expansion and strong retail execution, prioritizing initiatives that deliver measurable impact (e.g., space growth, sell-out, return on investment).
• Leading high-impact, cross-market initiatives with clear commercial outcomes, ensuring strong prioritization and avoiding duplication of market or functional capabilities and efforts.
• Driving cross-border and marketplace governance, addressing structural challenges that cannot be solved locally and ensuring consistent global guardrails.
• Leading the Global Commercial Integration forum and agenda, ensuring focus on high-impact opportunities.
• Championing a culture of simplification, prioritization, and commercial rigor, focusing on value creation rather than activity.

Benefits

• Family Care Leave – Enhanced paid leave options.
• Insurances – Life and disability insurance.
• Wellbeing – Access to the Headspace App and wellbeing initiatives and programs.
• Colleague Discount – Generous colleague discount.
• Bonus – Bonus scheme when goals are reached and if eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed