Senior Director, Channel Account Management
About The Position
At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as Science magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on The Sunday Times Best Places to Work list in the UK. For patients, for each other, and for the future of science, we’re in. Are you? About the Role: We’re looking for a Senior Director, Channel Account Management on the Commercial Operations & Channel Management team to help us expand what’s possible for patients with serious diseases. Reporting to the Executive Director, Head of Channel, Distribution and Access Programs, you’ll have responsibility for leading Insmed's specialty pharmacy account management function, driving contracting excellence, and leveraging data insights to optimize patient access and operational performance. This role serves as the primary strategic owner of specialty pharmacy relationships and works cross-functionally with Market Access, Legal, Compliance, and Product Teams to deliver channel solutions aligned with business objectives
Requirements
- Bachelor's degree with an MBA or advanced degree preferred
- 12+ years of pharmaceutical/biotech trade or channel experience, with deep specialty pharmacy expertise
- Proven specialty pharmacy contracting experience, including negotiating and operationalizing enhanced service agreements
- 5-7 years of people leadership experience
- Strong financial and business acumen with demonstrated ability to manage GTN and channel economics
- Proficiency in interpreting specialty pharmacy, claims, and HUB data to drive informed decision-making
- Commercialization and launch experience in rare disease or specialty therapeutic areas, including channel readiness planning
- Demonstrated leadership in managing cross-functional teams and influencing senior stakeholders
- Specialty Pharmacy Expertise: Deep knowledge of specialty pharmacy operations, network dynamics, and patient access pathways
- Contracting Acumen: Skilled in structuring, negotiating, and operationalizing complex pharmacy agreements
- Data-Driven Decision Making: Translates complex market access and pharmacy data into strategic action
- Strategic Thinking: Anticipates market shifts and defines long-term channel strategies
Responsibilities
- Lead a team of Channel Account Directors, establishing clear goals, strategic roadmaps, and performance expectations across limited specialty pharmacy networks
- Oversee strategic management of specialty pharmacy programs, including onboarding, performance tracking, and service delivery
- Assess, design, and implement enhanced pharmacy services to improve patient experience and access
- Represent Insmed at national industry meetings and translate market insights into actionable internal recommendations
- Lead contract negotiation strategy with specialty pharmacy partners, including development of coordinating business rules
- Develop and manage network strategy, including partner prioritization, access optimization, and channel readiness planning for current and pipeline products
- Assume oversight of enhanced service agreements, ensuring compliance with all legal, regulatory, and corporate policies
- Manage the gross-to-net (GTN) financial impact of pharmacy services and ensure alignment with business objectives
- Drive pharmacy channel business reviews, setting and tracking performance goals across the network
- Leverage HUB, and specialty pharmacy data to monitor the patient journey, track new patient starts, and surface actionable access insights
- Apply analytical rigor to identify trends, evaluate outcomes, and continuously improve channel and access performance
Benefits
- Comprehensive medical, dental, and vision coverage and mental health support
- Annual wellbeing reimbursement
- Access to our Employee Assistance Program (EAP)
- Generous paid time off policies
- Fertility and family-forming benefits
- Caregiver support
- Flexible work schedules with purposeful in-person collaboration
- 401(k) plan with a competitive company match
- Annual equity awards
- Participation in our Employee Stock Purchase Plan (ESPP)
- Company-paid life and disability insurance
- Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
- Employee resource groups
- Service and recognition programs
- Meaningful opportunities to connect, volunteer, and give back
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What This Job Offers
Job Type
Full-time
Career Level
Director
