Senior Director, CBP Programs

Unissant•Ashburn, VA
•$208 - $264•Onsite

About The Position

Unissant, Inc. is seeking a Senior Director, CBP Programs to lead delivery of a large, multi-contract IT portfolio supporting U.S. Customs and Border Protection (CBP). The role is based on-site in Ashburn, Virginia, five days a week. The successful candidate will serve as the senior on-site leader for the CBP customer, overseeing executive communications, portfolio delivery, customer relationships, subcontractors, staffing, compliance, and financial performance. The position also drives organic account growth by identifying customer needs and shaping scope expansions and follow-on work. The role leads programs and task orders involving software development, application modernization, cloud, data, analytics and AI, and IT operations. It requires extensive federal IT prime-contractor leadership, experience with large organizations and portfolios, and direct experience with CBP, NTC, or other DHS customers and missions. The position requires a bachelor's degree and PMP certification, along with existing DHS CBP clearance and/or active TS/SCI. The work is mainly in a routine office environment, with occasional travel to other customer sites or Unissant headquarters. Candidates must complete pre-employment screening.

Requirements

  • 12+ years of leadership in IT systems integration and/or federal IT services organizations.
  • Experience serving as a prime contractor's program or portfolio leader on federal IT contracts, with direct accountability for delivery, customer relationships, and subcontractor performance.
  • Experience leading organizations of 100+ personnel.
  • Experience overseeing portfolios or program sets with annual revenue in the $80M-$150M+ range and total contract values nearing $200M.
  • Experience with CBP, NTC, or other DHS customers, missions, and systems.
  • Background leading complex, multi-contractor environments, including re-establishing prime control on challenged programs and resolving partner conflicts.
  • Experience leading agile software delivery, application modernization, cloud migration, and data/analytics/AI-enabled solutions.
  • Ability to manage large software development and IT operations efforts, identify risks early, and implement effective mitigations.
  • Working knowledge of Agile (Scrum, SAFe, DevOps/DevSecOps) at scale.
  • Bachelor's degree required.
  • Project Management Professional (PMP) certification required.
  • Existing DHS CBP clearance and/or active TS/SCI required.
  • Excellent verbal and written communication skills, including comfort presenting to executive and senior government audiences.
  • Ability to translate complex technical and program information for non-technical stakeholders.
  • Strong influencing skills in matrixed and multi-partner environments.

Nice To Haves

  • Experience leading organizations of 150+ personnel preferred.
  • U.S. Border Patrol experience strongly preferred.
  • MBA or master's degree in a relevant field preferred.
  • Agile certification (e.g., CSM, SAFe) preferred.
  • Relevant technical or cloud certifications (e.g., AWS, Azure) are a plus.
  • Preferred bachelor's degree field of study: Computer Science, Information Technology, Information Systems, Operations Management, or a related field.

Responsibilities

  • Serve as the senior on-site leader for the CBP customer, owning executive-level communications, priority setting, and issue resolution with Government program leadership and CORs.
  • Lead day-to-day delivery across multiple programs and task orders covering software development, application modernization, cloud, data/analytics/AI, and IT operations/O&M.
  • Lead as the prime contractor over multiple subcontractors by setting expectations, managing workshare, addressing performance issues, and maintaining Unissant's strategic and delivery control.
  • Own portfolio-level program management, including schedules, deliverables, staffing, onboarding, subcontract administration, and compliance.
  • Lead and develop program managers and technical leads across a workforce of 100+ personnel, managing resources, succession, and performance.
  • Own portfolio financial performance, including P&L, budgets, forecasts, and margins, and define KPIs to monitor delivery and report results to executives and the customer.
  • Collaborate with Government CORs, other contractors, and Unissant program managers to deliver milestones, manage risks and issues, and escalate critical items as needed.
  • Drive application development, modernization, and data/AI initiatives that improve mission outcomes and portfolio efficiency.
  • Grow the account organically by identifying customer needs, shaping scope expansions and follow-on work, and partnering with Unissant Growth on business cases articulating value and ROI.
  • Oversee clearance submissions, PIV card processing, GFE issuance, and government documentation required for contract execution.
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