Senior Director - Carrier Platform Relations

Trucordia•Chicago, IL

3d•Remote

About The Position

The Central Trucordia Carrier Relations team is looking for a highly experienced and strategic Carrier Relations Director to drive carrier engagement, optimize partnerships, and support offices with carrier-related initiatives. This senior-level role is responsible for strengthening relationships with key P&C carrier partners while ensuring alignment with business objectives to maximize growth and profitability. They will need to have deep expertise in brokerage and carrier operations, knowledge of complex Property & Casualty insurance products (e.g. CCIPS/OCIPs/Wraps, Environmental/Pollution Liability, Specialty Surety Bonds, and other specialty lines of coverage), and a strong track record in negotiating and managing carrier relationships.

Requirements

Deep background in brokerage operations and carrier relationship management.
Minimum of 10+ years of experience, preferably within a brokerage. Experience on the carrier side may be considered if it includes significant engagement with brokers and strategic partnership management.
Strong understanding of complex insurance products available in the specific geographic region.
Ability to think strategically, take initiative, and identify opportunities to strengthen carrier partnerships.
Proven ability to build and maintain long-term relationships with carriers and internal stakeholders.
Ability to leverage analytics to assess carrier performance, identify placement gaps, and drive solutions.
Strong communication and negotiation skills; comfortable presenting carrier strategies, advocating for change, and negotiating favorable outcomes.
Ability to navigate complex carrier dynamics, balance competing priorities, and execute initiatives effectively.

Responsibilities

Develop and implement platform-specific strategies to enhance carrier relationships and optimize appointments.
Consolidate partnerships at the platform level to align with Trucordia’s long-term goals, ensuring strategic growth and operational efficiency.
Analyze carrier performance metrics (loss ratio, production reports, and other KPIs) and regional/national market trends to drive informed decision-making.
Serve as the key liaison for platform-level carrier issues, escalating challenges as necessary and ensuring offices maximize available carrier resources.
Partner with internal stakeholders, including sales leaders, account managers, and executives, to align carrier relationships with business needs and drive strategic initiatives.
Lead negotiations with carriers to ensure fair compensation, optimize profit-sharing, and create growth opportunities for the platform.
Streamline carrier placement strategies, integrate best practices, and ensure seamless collaboration between the platform and the national Carrier Relations team.
Represent the platform in carrier strategy discussions, industry events, and regional carrier meetings to ensure alignment with business objectives.