Senior Director - Cardiovascular Services

Erlanger Health SystemChattanooga, TN

About The Position

The Sr. Director, Cardiovascular Services (CVS) develops and implements high-level strategies and provides overall management of operations and resources for the CVS areas. The Inpatient CVS Directors and the CVS Director collaborate and are responsible for the development, communication and implementation of a strategic plan to grow the CVS program in volume, breadth, and depth of services. This team member is accountable for the OP operations of the CVS in a manner that ensures patient safety, meets or exceeds national quality standards, and is responsive to the need of the patients, their families, and the Medical Staff. They manage, directly and indirectly, the Associates involved in the daily operations for all outpatient departments including, but not limited to clinical offices, device clinics, ECHO, & stress testing. Other responsibilities include financial management, human resource management and management of the revenue cycle for the OP-CVS in accordance with corporate policies and procedures, regulatory guidelines, and statutes. Models appropriate behavior as exemplified in the EHS Mission, Vision and Values.

Requirements

  • Bachelor's degree in business, health care administration, or related field.
  • Comprehensive knowledge of business principles and techniques of administration, organization, and management.
  • In-depth understanding of key business issues in the health care industry, including strategic and operational planning, health care economics, personnel administration, federal, state, and local laws, financial management, and trends in the health care industry.
  • At least 5 years of progressive experience in managing functions and departments in a clinical &/or business role with a knowledge of workflows and systems.
  • Knowledge of business office operations, particularly pertaining to third party billing and reimbursement activities.
  • Knowledge of applicable regulatory requirements and their application to academic medical centers and academic physician practices.
  • Proven skills in interpersonal relationships, planning, organizing, and follow-up.
  • Proven skills in budget preparation and monitoring.
  • Proven skills in management and leadership.
  • Demonstrated ability to set and manage priorities.
  • Demonstrated ability to be a team member and educate others.
  • Demonstrated ability to relate to all levels of the organization.
  • Demonstrated ability to comprehend complex and technical subjects.
  • Demonstrated ability to create and motivate behavior changes.
  • Demonstrated ability to translate financial and technical language to lay audiences.
  • Demonstrated ability to plan, implement, and monitor processes in a complex health care environment.
  • No specific license/certification/registration required.

Nice To Haves

  • Master's degree in health/hospital administration, business administration, or related field.
  • At least 3 years of direct management responsibility for a clinical setting, including budget responsibility.
  • Specific experience with cardiovascular services, practice management, practice management systems, financial management, and clinical management systems.
  • A licensed registered nurse in the state of Tennessee.
  • Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.

Responsibilities

  • Develops and implements high-level strategies for Cardiovascular Services (CVS).
  • Provides overall management of operations and resources for CVS areas.
  • Collaborates on the development, communication, and implementation of a strategic plan to grow the CVS program.
  • Ensures patient safety and meets or exceeds national quality standards in OP CVS operations.
  • Manages Associates involved in daily operations for all outpatient departments (clinical offices, device clinics, ECHO, stress testing).
  • Oversees financial management, human resource management, and revenue cycle management for OP-CVS.
  • Ensures compliance with hospital, DNV, and other regulatory authorities.
  • Facilitates and coordinates system-wide initiatives involving cardiovascular services.
  • Creates a culture of high clinical and professional standards, family-centered care, and service to referring physicians.
  • Supports the physician co-Directors of CVS in the development of the academic mission, including fellowship and continuous medical academic or clinical programs.
  • Promotes research by physicians and other clinicians through the identification of grants and funding.
  • Prepares and administers an annual expense budget, capital request budget, and human resource utilization plan for OP services within CVS.
  • Leads business plan development for new programs and services in collaboration with IP CVS directors.
  • Promotes and builds strong professional and collegial relationships with Medical Staff, ancillary departments, and other internal and external partners.
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