Operations - Process Engineer Director

Sevita•Edina, MN

2d•Remote

About The Position

The Senior Director, Business Transformation leads transformation initiatives and serves as the operational leader of the Integration Management Office (IMO) function, with primary accountability for planning and executing the integration of a large-scale acquisition into Sevita’s operating model. This role owns the transformation and integration portfolio end to end: establishing integration governance, orchestrating cross-functional workstreams (Operations, Finance, HR, IT, Quality, Legal, and Payor/Network), driving synergy identification and value capture, and redesigning processes and organizational structures to create a unified, scalable operating platform. The Senior Director partners directly with the operating group leadership team, functional centers of excellence and enterprise leadership on strategic planning, Day 1 readiness, integration milestone execution, and long-term operating model transformation, bringing rigorous process engineering discipline — root-cause analysis, process redesign, change management, and performance measurement — to ensure transformation outcomes are achieved, sustained, and adopted across the enterprise.

Requirements

Bachelor’s degree in business, engineering, or other related discipline required; MBA preferred.
8–12 years of professional experience in business transformation, management consulting, corporate development / M&A integration, process engineering, or operational leadership, with demonstrated success leading large-scale, cross-functional initiatives.
Direct experience supporting or leading merger integration, IMO operations, or comparable enterprise transformation programs strongly preferred; healthcare or multi-site human services experience a plus.
Prior supervisory/management experience strongly preferred.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Ability to lead, motivate, and direct cross-functional teams — both direct and matrixed — to achieve tactical and strategic goals in ambiguous, fast-moving environments.
Strong analytical and financial acumen, including comfort with synergy modeling, performance baselines, and operational and financial data interpretation.
Superb relationship management skills with an ability to collaborate, negotiate with finesse, and build trust across legacy and newly acquired organizations.
Outstanding communication and presentation skills; ability to effectively communicate with a range of stakeholders, externally and within the organization, including the most senior executives.
Demonstrated ability to be detail oriented while also focusing on the big picture; maintains a strategic focus while addressing tactical needs.
High degree of initiative, sound judgment, and discretion when handling confidential transaction-related information.
Ability to coach and mentor team members as appropriate.
Strong technical skills and experience in the selection and implementation of technical solutions for automation, systems consolidation, and process improvement.
Proficiency in statistical analysis tools, project management software, Smartsheet, and Microsoft Office Suite (Excel, PowerPoint) preferred.
Strong connection to the Company’s mission and our commitment to the people we serve and the services we provide.

Nice To Haves

Six Sigma / Lean / Agile certification, change management certification (e.g., Prosci), and/or project management certification (e.g., PMP) preferred.

Responsibilities

Establishes and operates the Integration Management Office governance structure, including integration charters, workstream operating cadence, decision and escalation frameworks, interdependency management, and executive steering committee reporting.
Leads integration planning and execution for the acquisition of a large competitor — including communications, Day 1 readiness, first 100-day planning, milestone and risk tracking, and legal-entity, licensure, and payor-contract transition coordination — ensuring continuity of quality services to the people we serve throughout integration.
Drives identification, validation, and capture of cost and revenue synergies; builds baselines and tracking mechanisms in partnership with Finance; reports value-capture progress to executive leadership and course-corrects where results lag targets.
Assesses current-state operating models of both organizations; designs and implements the future-state operating model, including process harmonization, organizational alignment, systems consolidation roadmaps (in partnership with IT), and standardization of policies and procedures.
Leads the design and execution of the operating group’s broader transformation portfolio beyond integration; facilitates prioritization, ensures alignment with strategic objectives, and partners with the business to define, build, and launch scalable and sustainable solutions.
Conducts root-cause analysis, process mapping, and gap identification to inform transformation design; develops implementation strategies including rollout plans, field training, and communication plans; manages change through documentation, training, and adoption measurement to achieve maximum adoption across legacy and acquired organizations.
Assembles and directs cross-functional integration and transformation teams, including project managers, functional workstream leads, IT partners, and subject matter experts; works with subject matter experts to ensure integration activities and outcomes align with the regulations, licensure, and payor requirements of each state.
Collects, analyzes, and interprets operational, financial, and integration data to inform decisions; prepares and presents integration scorecards, transformation performance reports, and executive briefings to a broad and targeted audience, including the most senior executives in the company.
Cultivates strong partnerships across the enterprise — with initiative owners, field management, field operations, functional leadership, and leaders of the acquired organization — to build trust, retain key talent and institutional knowledge, and achieve maximum adoption of the integrated operating model; serves as a liaison translating requirements between executive, functional, and field teams.
Maintains accurate and up-to-date integration and process documentation, including integration playbooks, standard operating procedures (SOPs), and work instructions; ensures all processes are documented and compliant with company policies, industry standards, and regulatory requirements; contributes diligence insights and integration readiness assessments for prospective future acquisitions.
Performs other related duties and activities as required.
Directly supervises project steam which may include managers and process engineers; influences integration workstream leads; provides matrixed direction to functional workstream owners across the enterprise.
Manages assigned personnel.
Completes performance evaluations, orientation, and training.
Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
Resolves employee problems within position responsibilities.