Senior Director, Business Transformation

Centene Corporation•Remote-MO, MO

2d•$148,000 - $274,200•Hybrid

About The Position

Centene is transforming the health of its communities, one person at a time. As a diversified, national organization, this role offers competitive benefits and a fresh perspective on workplace flexibility. The Senior Director, Business Transformation leads strategic business transformation programs with enterprise impact, acting as a trusted advisor and strategic partner to Centene leadership. This role assists with the business transformation team's strategy, execution/delivery methodology, and realizing business benefits across the enterprise portfolio. Additionally, the role manages a team responsible for adhering to the department's Business Transformation Methodology, including sourcing talent, coaching, training, mentoring, providing feedback, conducting annual reviews, and all other HR-required matters. The position provides forward-thinking leadership to a team of Business Transformation Professionals in guiding the business to achieve operational efficiency. It leverages superior knowledge of healthcare, business improvement/transformation, organization change management, customer experience, and strategy to develop training and enforcement of the eBT methodology tools and techniques. The role provides guidance, leadership, and support to Senior Management in identifying opportunities, providing solutioning, and collaborating to develop strategy across all lines of business. Through established partnerships with senior management and key business stakeholders, the role actively seeks identification of new initiatives including scope, problem statement, stakeholders, and expected outcomes necessary to guide portfolio prioritization, and leads execution of an Enterprise Prioritization Assessment where applicable. The role demonstrates thought leadership through out-of-the-box thinking and leveraging deep knowledge of business processes and systems. It manages a diverse business transformation portfolio affecting organization design, process execution, technology landscape, and business strategy. The role oversees proposed business valuations to maximize impact with an emphasis on hard dollar Return on Investment (ROI) savings or cost avoidance scenarios. It sets overall goals, performance standards, and priorities for one or more functions and manages resources to goals and budget. The role sets direction, allocates, and reallocates utilization of resources as required across multiple departments. Performs other duties and special projects as assigned.

Requirements

Bachelor’s degree in related field.
9+ years of experience in at least three of the following: process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, project management.
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Nice To Haves

Consulting experience preferred.
Experience serving as a liaison between health plans, enterprise leadership, and operational teams highly preferred.
License/Certification: Organizational Change Management (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, PMP preferred.

Responsibilities

Leads strategic business transformation programs with enterprise impact.
Acts as a trusted advisor and strategic partner to Centene leadership.
Assists with the business transformation team's strategy, execution/delivery methodology, and realizing business benefits across the enterprise portfolio.
Manages a team responsible for adhering to the department's Business Transformation Methodology.
Sources talent, coaches, trains, mentors and provides feedback; conducts annual reviews and all matters required by HR.
Provides forward-thinking leadership to a team of Business Transformation Professionals in guiding the business to achieve operational efficiency.
Leverages superior knowledge of healthcare, business improvement/transformation, organization change management, customer experience, and strategy, to develop training and enforcement of the eBT methodology tools and techniques.
Provides guidance, leadership and support to Senior Management in identifying opportunities, providing solutioning, and collaborating to develop strategy across all line of business.
Through established partnership with senior management and key business stakeholders, actively seeks identification of new initiatives including scope, problem statement, stakeholders, and expected outcomes necessary to guide portfolio prioritization.
Leads execution of an Enterprise Prioritization Assessment where applicable.
Demonstrates thought leadership through out of the box thinking and leveraging deep knowledge of business processes and systems.
Manages a diverse business transformation portfolio affecting organization design, process execution, technology landscape, and business strategy.
Oversees proposed business valuation maximizes impact with an emphasis on hard dollar Return on Investment (ROI) savings or cost avoidance scenarios.
Sets overall goals, performance standards, and priorities for one or more functions and manages resources to goals and budget.
Sets direction, allocates, and reallocates utilization of resources as required across multiple departments.
Performs other duties and special projects as assigned.