Senior Director, Business Transformation

SS&C Technologies•Waltham, MA

18h•Hybrid

About The Position

This role is responsible for owning the end-to-end product-to-market lifecycle and GTM readiness frameworks, ensuring new products and features launch with aligned Sales, Marketing, and Customer Success execution. The position involves designing operating models for a multi-product SaaS platform to enable bundling, cross-sell, and pricing consistency across segments. It also requires operationalizing PLG-to-sales handoffs using product usage signals and building workflows that convert self-serve adoption into enterprise expansion. A key aspect is identifying and deploying AI-driven tools and automation to improve productivity, reduce friction, and accelerate time-to-revenue across the GTM stack. The role demands cross-functional execution and alignment with Product, Sales, Marketing, and Finance on execution of revenue models, ensuring commercialization is operationally viable and compliant within a financial services environment.

Requirements

10–15+ years in business transformation, GTM operations, strategy & operations, or consulting with operator experience
Experience in SaaS, fintech, or financial services technology environments
Proven ability to operationalize product launches and scale GTM execution across multiple products
Strong understanding of multi-product SaaS models, platform strategies, and PLG + enterprise hybrid motions
Demonstrated success leading cross-functional initiatives with executive visibility
Strong stakeholder management and executive communication skills

Nice To Haves

Experience in organizations transitioning from single product to multi-product/platform models
Background in fintech, capital markets technology, or regulated SaaS environments
Experience working closely with Product teams on PLG or product analytics
Exposure to modern GTM architecture (CRM, product telemetry, data platforms)

Responsibilities

Own the end-to-end product-to-market lifecycle and GTM readiness frameworks
Ensure new products and features launch with aligned Sales, Marketing, and Customer Success execution
Design operating models for a multi-product SaaS platform
Enable bundling, cross-sell, and pricing consistency across segments
Operationalize PLG-to-sales handoffs using product usage signals
Build workflows that convert self-serve adoption into enterprise expansion
Identify and deploy AI-driven tools and automation (e.g., intent modeling, agentic workflows, automated playbooks)
Improve productivity, reduce friction, and accelerate time-to-revenue across the GTM stack
Align Product, Sales, Marketing, and Finance on execution of revenue models
Ensure commercialization is operationally viable and compliant within a financial services environment