Senior Director, Business Operations

Leading Educators Careers

4d • $127,487 - $172,483 • Remote

About The Position

Leading Educators is seeking a visionary Senior Director of Business Operations to transform how our organization operates and scales its impact. In this pivotal role, you'll build the operational systems, processes, and infrastructure that enable our teams to do their best work—ultimately supporting educators and students across the nation. You'll work at the intersection of strategy and execution, championing process excellence, leveraging emerging technologies, and ensuring our organization runs with precision and purpose. This is not a behind-the-scenes role. You'll partner directly with our Chief Operating Officer and leaders across the organization to identify operational opportunities, implement scalable solutions, and drive meaningful change. From overseeing compliance and contract management to championing AI-enabled innovations, you'll have the autonomy to shape how Leading Educators operates and the visibility to see your work impact our mission daily. You'll manage the Associate Director of Business Operations, providing coaching and development while overseeing the execution of Business Operations responsibilities. If you thrive on solving intricate operational challenges, building systems that scale, and creating cultures of continuous improvement, this role offers the opportunity to make a lasting difference in an organization committed to educational excellence.

Requirements

• Minimum 10+ years of work experience and a Bachelor's degree (or equivalent years of experience)
• Proficiency in process improvement and project management; project management certification (PMP) and/or process improvement certification (Lean Six Sigma) is a plus
• Significant experience leading workforce planning and time utilization projects in multilayered organizations
• Strong working knowledge of IT systems, innovations, and best practices
• Comprehensive knowledge of legal compliance and virtual office management protocols
• Demonstrated success leading change efforts across stakeholders and complex organizational landscapes
• Proven ability to manage multiple complex projects simultaneously while maintaining quality and meeting deadlines
• Excellent critical thinking skills and sound judgment to identify problems, seize opportunities, and generate effective solutions
• Ability to build trusting relationships, inspire confidence, and drive action across a range of stakeholders, including without direct authority

Nice To Haves

• Project management certification (PMP)
• Process improvement certification (Lean Six Sigma)

Responsibilities

• Build the operational systems, processes, and infrastructure that enable teams to do their best work.
• Work at the intersection of strategy and execution, championing process excellence, leveraging emerging technologies, and ensuring the organization runs with precision and purpose.
• Partner directly with the Chief Operating Officer and leaders across the organization to identify operational opportunities, implement scalable solutions, and drive meaningful change.
• Oversee compliance and contract management.
• Champion AI-enabled innovations.
• Manage the Associate Director of Business Operations, providing coaching and development while overseeing the execution of Business Operations responsibilities.
• Solve intricate operational challenges, build systems that scale, and create cultures of continuous improvement.

Benefits

• 100% paid medical, dental, and vision coverage for individual employees.
• Additional premium costs are covered 60% by Leading Educators for partners and dependents on medical, dental, and vision plans.
• 4% matching 401k plan
• Flexible Spending Accounts for medical, childcare and commuter expenses
• Employee Assistance Program (EAP)
• Accrue 22 days of paid time off per year for the first three years of employment.
• Accrue five additional days of paid time off after the third and sixth year of employment.
• 22 additional paid days off for various holidays, including three floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior